These instructions are for customers using Sisense On-Prem deployments. If you are a Sisense Cloud customer please reach out to Support for help with Services. Follow the instructions below to restart all Sisense services and IIS: Log on to the serve...
Intended Audience If you'd like to replace the stock Sisense emailing service with an Outlook365 SMTP server, this guide is for you. Steps to set up: 1. Run POST v1.0 /settings/email_server With the following body: { "host":"smtp.office365.com", "pas...
If for information security reasons you'd like to disable data sent to our monitoring tools, you may disable this by doing the following: On Sisense 7.0 and Above: To disable online logs and have ONLY offline logs, comment out the last paragraph in t...
A repair is a process that will re-install the currently used version of Sisense. This can be useful in situations where your installation has become corrupted. No ElastiCube data or Sisense Web configurations will be changed. However, if you made an...
Sisense allows you to generate a PDF report of your dashboard when you need to take copies of your dashboards with you for meetings or sharing them with others. This article gives detailed troubleshooting steps on how to handle PDF export failures on...
Both .ecdata and .ecube files are used to make backups of data and transfer data between ElastiCube Servers. Your data model or schema is saved in an ecube file. ecube files contain the schema and the data connection settings required for building yo...
* Disclaimer: This works for Windows only. It will work in future with Linux versions as well. Once it does, I will update the post. Sometimes, we need to export a table from the Elasticube to a CSV file. We can then import it to the next build, to s...
This guide will demonstrate a few official first steps for troubleshooting many of the common issues that we see with the emails portion of the Sisense Application. This guide exclusively focuses on Sisense Version 7.2+. Please follow all of the rele...
Question: Some users might want to install python on their IIS, for example in order to establish SSO by using python code. How can I install it? Solution: In order to do so, follow these steps: Insure you have CGI installed on your IIS: Go to Start ...
Sisense has the capability to share a local file (excel, word, pdf etc.) with dashboard users. Note: The file must be saved on the server in the following path: %programfiles%\Sisense\PrismWeb. You can create a new folder or save it under 'Resources'...
Problem There are many data sources (connectors), such as web service APIs where we not familiar with their tables/fields like Facebook, Twitter, Youtube etc. Before importing your data from a web service, you should know the data in advance. This le...
Question: The purpose of this post is to demonstrate how to connect to a Sisense Elasticube from Microsoft Excel. Solution: Begin by installing the Sisense ODBC driver. https://www.sisense.com/data-connectors/odbc/ Once it is installed, go to ODBC-64...
Introduction Many times we'd like to analyze our data according to top/bottom ranking positions, for this we have out-of-the-box ranking filters. At other times, we'd like to see certain ranges, such as the ranking range between certain ranks, i.e. p...
Question: As of version 7.3, If you're using Outlook365 (not on-prem) as your SMTP server, you might encounter the following error when sending batch emails: 432 4.3.2 STOREDRV.ClientSubmit; sender thread limit exceeded Essentially, this error is thr...
Question: MongoDB logs keep growing and lead to no available space on Drive. Solution: Need to Enable Log Rotation In MongoDB. The following properties, located in "C:\Program Files\Sisense\Infra\MongoDB\mongodbconfig.conf", enable the log rotation a...
Recommended quick links to assist you in optimizing your community experience:
Developers Group:
Product Feedback Forum:
Need additional support?:
The Legal Stuff
Have a question about the Sisense Community?
Email [email protected]
Share this page:
