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Knowledge Base Articles

Windows Compatibility Check for Linux

Windows Compatibility Check for Linux Follow the steps below to download and run the executable utility file to check Linux compatibility. This will generate a file outlining key metrics associated with your Windows deployment (such as storage utiliz...

Anonymous by Not applicable
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How to export snapshot file from Grafana

In case when it is not possible to share dashboard via https://snapshot.raintank.io/ (for example due to security policies) next flow could be used to export JSON of dashboard with required data included:Open required dashboard and set the time range...

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vsolodkyi by Sisense Team Member
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Resolving the ODBC_Wrapper.dll Error When Connecting Via ODBC

Scenario: A common error when trying to connect via ODBC to a data source is: "Could not load file or assembly 'ODBC_Wrapper.dll' or one of its dependencies..." This error can occur after successfully setting up the ODBC connection in the Windows ODB...

intapiuser by Community Team Member
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Identifying Sisense Services

This article is a reference point for understanding Sisense services and what their purposes are. The notes column contains supplemental information about the service. Please note that this is not an exhaustive list of how you would interact with the...

intapiuser by Community Team Member
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Share Sisense web application externally

Sisense dashboards can be shared easily within the same private network, but the Sisense web application is not configured to be publicly accessible by default. This page details the steps and best practices to make your Sisense instance accessible t...

intapiuser by Community Team Member
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Reducing Windows Memory Pressure by Removing unused JVM Connectors

Reducing Windows Memory Pressure by Removing unused JVM Connectors A simple technique can reduce memory pressure on Windows Sisense versions by inactivating unused JM connectors. To do this you should search for the Sisense JVM Connectors Configurati...

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Darwin by Sisense Team Member
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Reverse Proxy with Nginx + SSL configuration

Reverse Proxy with Nginx + SSL configurationNginx Reverse proxy configurationStep 1. Nginx reverse proxy server set up In this example, we are using nginx, we can install it on the same device as Sisense. To install it run1. Install nginx for Ubuntu/...

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vsolodkyi by Sisense Team Member
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Websocket Functionality Within Sisense

Websocket Functionality Within SisenseIntroductionSisense uses the WebSocket Protocol to load dynamic content within the platform. It’s important to remember that the WebSocket Protocol is simply an upgrade of HTTP(S) traffic, relying on the same bas...

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Wyatt by Sisense Team Member
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SSO Router Plugin Usage With Examples

SSO Router Plugin Usage With Examples SSO Router PlugIn Overview: The SSO Router plugin allows multiple SSO providers. The plugin works only with JWT SSO. Installation steps are described in the Single Sign-On (SSO) Router Technical details page here...

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vsolodkyi by Sisense Team Member
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Sisense Licensing issues

Sisense Licensing issues Sisense Licensing issues If you are having issues with your Sisense Environment and need help with the number of users on your license, there are a few steps you can take to ensure your license is current and up to date withi...

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iburiak by Sisense Team Member
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Advanced Configuration Control via API Calls

Advanced Configuration Control via API Calls Frequently, there are situations when a user is required to change some Sisense parameters when access is not available due to a wrong configuration, or it is required to automate switching of some configu...

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vsolodkyi by Sisense Team Member
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Sisense Configuration Tips

Sisense Configuration Tips What You’ll Learn In this course you will learn how to: Export Sisense configuration Search for settings in the configuration Change the configuration settings Compare different configurations Import configuration Use Cases...

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antonvolov by Sisense Team Member
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Setup SSL on Sisense (Linux version)

Setup SSL on Sisense (Linux version) The below procedure is to outline how to set up SSL on Sisense. Why do you want to set up SSL on Sisense? When you have SSL set up on your system you can access the Sisense platform through a secure HTTPS connecti...

vsolodkyi by Sisense Team Member
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RabbitMQ authentication user fix on W2022.3+ version

Symptoms Starting from the W2022.3 version, Sisense uses a non-default authentication user while connecting from any microservices to Sisense RabbitMQ (Sisense.Broker service). In some cases, you may need to manually re-provision the RabbitMQ user. F...

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Oleg_S by Community Team Member
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Amazon Machine Image - Create Sisense Instance

Introduction Amazon Machine Images (AMI) provide the information that will facilitate the generation of an instance. It serves as an application to create virtual machines. The AWS offering will allow Sisense customers to operate with effective redun...

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