Discussion Posting Tips

[Allison_Able]

Are you interested in starting a discussion or sharing your expertise but are not sure how to get started? 

Here are a few tips to leverage: 

• Make it personal
  • Don’t just ask a question. Share why you are asking the question. 

• Provide context 
  • Explain what you know and do not know as this helps others help you better. If you explain what you have already tried, others will not spend time suggesting it to you. 

• Add supporting visuals 
  • The community has an array of functionality to share supporting visuals including code snippets, images, video, and more. 

• Make it skimmable 
  • Be as concise as possible. I follow this outline for all new discussions and replies: Introduction, Context, and Question/Answer 

• Promote peer interaction
  • Ask for replies about what others think or encourage others to share their experiences with the topic. 
    • When replying to a post, do not forget to leverage the @ mention functionality to directly address the author and/or any contributors or to bring another expert into the discussion. 

• Label your post 
  • Labels are required for all new discussions to assist in search optimization. You can click multiple labels but be sure to select the most relevant options. 

• Be responsive 
  • If a fellow member responds to your post, be sure to respond back to keep the conversation going. 

Here is an example of these tips in action: 

Introduction

• I recently created my own dashboard.. 

Context

• As a new Sisense user, I’m struggling with how many widgets to put on my dashboard. I started with 12, but now I’m thinking that is too many, and I don’t even know what to do with some of the information I’m getting from the data. 

Question 

• How do you find the right widgets to show on your dashboard? 

If you have a discussion thread idea that you are unsure about and need input on, do not hesitate to reach out to me at [email protected].