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Knowledge Base Articles

Check whether running Sisense on Linux or Windows

Some steps in the Sisense support documentation vary depending on whether the Sisense instance you are working with is running on Windows or Linux.These steps are how you can check: Log into your Sisense instance Click on the person icon in the top r...

intapiuser by Community Team Member
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Installing Python On IIS

Question: Some users might want to install python on their IIS, for example in order to establish SSO by using python code. How can I install it?Solution: In order to do so, follow these steps: Insure you have CGI installed on your IIS: Go to Start -...

intapiuser by Community Team Member
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How to Export a List of Sisense Users

Question: How can I export a list of Sisense users, for example users from a specific group?Solution: Using the REST API you can pretty quickly get this info in JSON document format.The GET /users API supports group ID: You could run GET /groups with...

intapiuser by Community Team Member
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MongoDB logs take too much Drive space

Question: MongoDB logs keep growing and lead to no available space on Drive.Solution: Need to Enable Log Rotation In MongoDB.The following properties, located in "C:\Program Files\Sisense\Infra\MongoDB\mongodbconfig.conf", enable the log rotation and...

intapiuser by Community Team Member
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What Does Full Dataset Name Look Like?

Question: I'm trying to create Data Security rules. I've tried the full set name and several other things. What should go in this parameter? Solution: For sets, the server is "Set". The name of the elasticube is your set name as you see it in the UI.

intapiuser by Community Team Member
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Force Start A Sisense Service From Windows PowerShell

Question: Sisense Service hangs and I try to start them in Windows Services, but the usual net stop & net start will not restart them. net stop /y will stop all dependencies. Solution: Follow the instructions below to force start a Sisense Service: L...

intapiuser by Community Team Member
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How To Find Your Sisense Version?

Question: How can I find the exact version and build of my Sisense environment? Solution: There are 3 easy ways to find the exact version of your environment: On the web application Open your Sisense web application On the top toolbar, click on the p...

intapiuser by Community Team Member
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