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Knowledge Base Articles

Sisense Application Logs

Sisense Application Logs The Sisense Support team typically uses the application log data to investigate outages, troubleshoot bugs, or analyze reported issues. Analyzing application logs can help the Support team determine the root cause of incident...

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Vicki19 by Sisense Team Member
  • 505 Views
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Clean cached RAM

Clean cached RAM This article will discuss how to clean cached RAM on a Linux system. We’ll see how to carry out the clean-up process manually. We’ll make use of tools such as Grafana and echo. Linux is borrowing unused memory for disk caching. This ...

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Oleksandr by Sisense Team Member
  • 692 Views
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How to export snapshot file from Grafana

In case when it is not possible to share dashboard via https://snapshot.raintank.io/ (for example due to security policies) next flow could be used to export JSON of dashboard with required data included:Open required dashboard and set the time range...

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vsolodkyi by Sisense Team Member
  • 1157 Views
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Cleaning /Opt Storage

Cleaning /opt storage In this article, we'll discuss how we can clean a Linux system of unused files and directories to free up disk space. We’ll see how to carry out the clean-up process manually. We’ll make use of tools such as du and sort. 1. Log ...

Oleksandr by Sisense Team Member
  • 278 Views
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Install Error Service 'W3SVC' (W3SVC) failed to start

During the install of Sisense, you may run into the following error: We're sorry, There was an error with your Sisense installationService 'W3SVC' (W3SVC) failed to start. Please restart your computer and try installing again. The W3SVC service is a ...

intapiuser by Community Team Member
  • 9372 Views
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How to install new kernel or update existing one in Ubuntu

Some OS related issues could be fixed by installing a different Linux Kernel. In this article we will review how to install a new kernel and make it bootable by default. Installing a new kernel Display version of currently running Kernel: uname -r Ex...

vsolodkyi by Sisense Team Member
  • 12845 Views
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EKS Kubernetes Version Upgrade

EKS Kubernetes Version Upgrade Below are steps on how to upgrade the Kubernetes version in AWS Kubernetes Service (EKS). First, ensure that the current version is compatible with the K8S version you will upgrade to. If not, upgrade the Sisense versio...

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OlegV by Sisense Team Member
  • 1025 Views
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  • 1 kudos

Build Stability Improvements on Heavy Loaded Systems

Symptoms Relevant for Linux Below are a couple of select symptoms your system could be experiencing under a big load with simultaneous builds. Please note the list is not exhaustive: Build failures over random cubes or a couple of cubes that are bein...

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Oleg_S by Community Team Member
  • 824 Views
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  • 4 kudos
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