Update and add new Highcharts modules for use in Sisense plugins The JavaScript library framework Highcharts is natively included in Sisense and is utilized in many native Sisense widgets as well as in numerous Sisense plugins. Although Sisense typic...
Sisense Application Logs The Sisense Support team typically uses the application log data to investigate outages, troubleshoot bugs, or analyze reported issues. Analyzing application logs can help the Support team determine the root cause of incident...
Deploying Sisense with custom-defined storage classes (rwxScName / rwoScName) Sisense can be installed on different platforms (RKE / OpenShift / EKS / GKE / AKS, etc) with a variety of storages. Usually, you just need to specify the exact supported s...
Clean cached RAM This article will discuss how to clean cached RAM on a Linux system. We’ll see how to carry out the clean-up process manually. We’ll make use of tools such as Grafana and echo. Linux is borrowing unused memory for disk caching. This ...
In case when it is not possible to share dashboard via https://snapshot.raintank.io/ (for example due to security policies) next flow could be used to export JSON of dashboard with required data included:Open required dashboard and set the time range...
Cleaning /opt storage In this article, we'll discuss how we can clean a Linux system of unused files and directories to free up disk space. We’ll see how to carry out the clean-up process manually. We’ll make use of tools such as du and sort. 1. Log ...
During the install of Sisense, you may run into the following error: We're sorry, There was an error with your Sisense installationService 'W3SVC' (W3SVC) failed to start. Please restart your computer and try installing again. The W3SVC service is a ...
These instructions are for customers using Sisense On-Prem deployments. If you are a Sisense Cloud customer please reach out to Support for help with Services. Follow the instructions below to restart all Sisense services and IIS: Log on to the serve...
Question: Sisense Service hangs and I try to start them in Windows Services, but the usual net stop & net start will not restart them. net stop /y will stop all dependencies. Solution: Follow the instructions below to force start a Sisense Service: L...
Some OS related issues could be fixed by installing a different Linux Kernel. In this article we will review how to install a new kernel and make it bootable by default.Installing a new kernelDisplay version of currently running Kernel: uname -r Exam...
EKS Kubernetes Version Upgrade Below are steps on how to upgrade the Kubernetes version in AWS Kubernetes Service (EKS). First, ensure that the current version is compatible with the K8S version you will upgrade to. If not, upgrade the Sisense versio...
Symptoms Relevant for Linux Below are a couple of select symptoms your system could be experiencing under a big load with simultaneous builds. Please note the list is not exhaustive: Build failures over random cubes or a couple of cubes that are bein...
Overview: Keeping your Sisense environment healthy and up to date is essential to a successful Sisense instance. This article contains general information about Sisense deployment and maintenance. Please reference the linked articles for additional i...
There is an option to get an activation key using an API GET call to the Sisense licensing server rather than needing to log into the Sisense site to obtain this information. Use case: This method helps generating license keys in a batch when you nee...
Question I would like to be able to track memory consumption of my ElastiCubes, but I can't find an easy way to link the process ID of my ElastiCube to the cube name. Answer If you open the Task Manager, go to the Details tab and right-click on one o...
