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Knowledge Base Articles

How To Set Up Outlook365 As The Email SMTP Server

Intended Audience If you'd like to replace the stock Sisense emailing service with an Outlook365 SMTP server, this guide is for you. Steps to set up: 1. Run POST v1.0 /settings/email_server With the following body: { "host":"smtp.office365.com", "pas...

intapiuser by Community Team Member
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Disable Monitoring Logs From Being Sent To Monitoring Service

If for information security reasons you'd like to disable data sent to our monitoring tools, you may disable this by doing the following: On Sisense 7.0 and Above: To disable online logs and have ONLY offline logs, comment out the last paragraph in t...

intapiuser by Community Team Member
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How to Run a Repair

A repair is a process that will re-install the currently used version of Sisense. This can be useful in situations where your installation has become corrupted. No ElastiCube data or Sisense Web configurations will be changed. However, if you made an...

intapiuser by Community Team Member
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Error exporting to PDF

Sisense allows you to generate a PDF report of your dashboard when you need to take copies of your dashboards with you for meetings or sharing them with others. This article gives detailed troubleshooting steps on how to handle PDF export failures on...

intapiuser by Community Team Member
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What is the difference between .ecdata and .ecube data files?

Both .ecdata and .ecube files are used to make backups of data and transfer data between ElastiCube Servers. Your data model or schema is saved in an ecube file. ecube files contain the schema and the data connection settings required for building yo...

intapiuser by Community Team Member
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Export a table from the elasticube to a CSV

* Disclaimer: This works for Windows only. It will work in future with Linux versions as well. Once it does, I will update the post. Sometimes, we need to export a table from the Elasticube to a CSV file. We can then import it to the next build, to s...

intapiuser by Community Team Member
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Email Troubleshooting - Sisense 7.2+

This guide will demonstrate a few official first steps for troubleshooting many of the common issues that we see with the emails portion of the Sisense Application. This guide exclusively focuses on Sisense Version 7.2+. Please follow all of the rele...

intapiuser by Community Team Member
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Installing Python On IIS

Question: Some users might want to install python on their IIS, for example in order to establish SSO by using python code. How can I install it? Solution: In order to do so, follow these steps: Insure you have CGI installed on your IIS: Go to Start ...

intapiuser by Community Team Member
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Sharing a file from a local machine in a dashboard

Sisense has the capability to share a local file (excel, word, pdf etc.) with dashboard users. Note: The file must be saved on the server in the following path: %programfiles%\Sisense\PrismWeb. You can create a new folder or save it under 'Resources'...

intapiuser by Community Team Member
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Getting Started With DbVisualizer

Problem There are many data sources (connectors), such as web service APIs where we not familiar with their tables/fields like Facebook, Twitter, Youtube etc. Before importing your data from a web service, you should know the data in advance. This le...

intapiuser by Community Team Member
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Connecting To The Elasticube From Microsoft Excel

Question: The purpose of this post is to demonstrate how to connect to a Sisense Elasticube from Microsoft Excel. Solution: Begin by installing the Sisense ODBC driver. https://www.sisense.com/data-connectors/odbc/ Once it is installed, go to ODBC-64...

intapiuser by Community Team Member
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Ranking range

Introduction Many times we'd like to analyze our data according to top/bottom ranking positions, for this we have out-of-the-box ranking filters. At other times, we'd like to see certain ranges, such as the ranking range between certain ranks, i.e. p...

intapiuser by Community Team Member
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MongoDB logs take too much Drive space

Question: MongoDB logs keep growing and lead to no available space on Drive. Solution: Need to Enable Log Rotation In MongoDB. The following properties, located in "C:\Program Files\Sisense\Infra\MongoDB\mongodbconfig.conf", enable the log rotation a...

intapiuser by Community Team Member
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