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Community Team Member
Community Team Member


Keeping your Sisense environment healthy and up to date is essential to a successful Sisense instance. This article contains general information about Sisense deployment and maintenance. Please reference the linked articles for additional information.



Clean installation



Clean installation

When first deploying Sisense it is important to review the Installation guide and ensure any prerequisite programs are installed. Keep in mind that Sisense depends on particular Sisense roles and features which are discussed below.

Technical Requirements:

  • .NET Framework 4.6.1 (as of Sisense Version 7.3)
  • Visual C++ Redistributable Packages
  • Java Runtime Environment

The software components above along with Windows roles and features responsible for running IIS will be installed automatically within Sisense installation.

For organizations that do not allow their server to access the internet can use the offline installer process.

For additional information about keeping your Sisense environment clean and performing well, please refer to this article: Performance Issues Troubleshooting


Each version includes new features and enhancements as well as other improvements. Please read our release notes and check if there are any breaking changes in the version you are upgrading to.

We strongly recommend upgrading a staging environment first so you can know how the upgrade will affect your users and your configuration before upgrading your production environment. Make sure to back up your current instance before the upgrade. Feel free to contact your Customer Success Manager (CSM) or our Sisense Support team if any additional consultation is needed. 


Occasionally you come across a situation when you need to migrate Sisense to a different server (for example moving from Windows Server 2012 to Windows Server 2016).

In general, Sisense consists of 2 parts:

  • Back-End: The Back-end includes your ElastiCubes - where all of the data to analyze is stored
  • Front-End: Front-end that includes dashboards and system configuration.

Each each component can be migrated in several ways. For more information please reference the following article and follow the instructions specific to your Sisense version. Please contact your CSM if Sisense migration will make you go over limit on server licenses.

Version history
Last update:
‎02-23-2024 09:10 AM
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