Resolving SystemError and Memory Allocation Issues in NotebooksSummaryThis article addresses common issues encountered when running notebooks, specifically SystemError and memory allocation errors. It provides step-by-step instructions to resolve the...
Resolving Issues with Updating EC2EC Passwords in Elasticube Connections Summary This article addresses the issue of updating EC2EC (Elasticube to Elasticube) passwords in the context of employee off-boarding or password changes. Specifically, it c...
Resolving MongoDB Connector Performance Issues in Sisense Summary This article addresses performance issues caused by the MongoDB connector in Sisense, specifically related to the addition of an unnecessary parameter in queries and as a result, lead...
Resolving missing dashboard header and toolbar in drill dashboard opened on the same page in iFrame (JumpToDashboard) Summary This article addresses an issue where the header and toolbar of a dashboard are not visible when using the "Jump to Dashboa...
Resolving Limited Column Retrieval in Sisense API Connection to Jira Summary This article addresses the issue where a Sisense API connection to Jira only retrieves native columns and does not include custom column fields. It provides a step-by-step ...
Resolving Installation Failures with "Error occurred during validate_ssl_certs section" Issue: During the installation process on a Linux system, you may encounter the error message: "Error occurred during validate_ssl_certs section." This error typ...
This page is meant to provide an initial reference for website loading issues. Topics: 1. Page Doesn't Show Up 2. No Dashboard Panel on Left Side of Analytics Page/Bottom of Analytics Page 3. Queries are not Returning Data (Including Dashboard...
Troubleshooting the issue with incorrect Pivot Layout for Expand Pivot On Dashboard PDF The reason we have created this guide would be to increase the awareness of our customers on how to properly extend multiple pivot widgets for Expand Pivot On Da...
Installation fails with /bin/activate: No such file or directory Sisense installation may fail in the very beginning with the following symptoms: [2024-06-18 18:07:02] Preparing System ...[2024-06-18 18:07:02] Linux user: sistemas[2024-06-18 18:07:0...
Troubleshooting "BBP Error 1551" in Sisense ElastiCube Builds Summary This article provides a comprehensive guide to troubleshooting the "BBP error 1551" that occurs during the build process of ElastiCubes in the Sisense Windows environment. The err...
Troubleshooting the issue with incorrect Pivot Layout for Expand Pivot On Dashboard PDFThe reason we have created this guide is to increase the awareness of our customers on how to properly extend multiple pivot widgets for Expand Pivot On Dashboard ...
How to Fix Build Failure Caused by Hitting Java Memory Limit for TDengine ConnectorThere may be a lot of reasons for out-of-memory errors when building a cube. However, when you check the logs from UI and see a Java heapspace error in them, it means ...
Resolving Quest Service Fluctuations in Sisense Summary This article could help you fix the Quest service issue in Sisense fluctuating between active (green) and inactive (red) states under the https://yourhost/app/test page. Step-by-Step Instructi...
Newly Generated Private Keys are not Being Accepted by Live Snowflake ConnectionWhat to do when you add new private keys to a Live Snowflake connection and receive an Error: "Unsupported type of UI property in the connection string to UI mapping". Wh...
Network Error: Pending Operation: Update Model Layout You receive the following alert: Add data Network error: Response not successful: Received status code 400 Pending operation: Update model layout during the process of updating the table quer...
Fixing the File Manager When It's Not Working for Tenant Admins Despite the "File Manager" being enabled in the "Feature Management" menu and working properly for the System tenant admins, the tenant admins receive the "Access Forbidden" error on th...
Resolving Issues with Commenting on Tickets on Sisense Portal This article addresses the issue of being unable to type or comment on tickets on the Sisense portal. The problem may manifest as an error message when attempting to type a comment. Follo...
Workaround for "File exceeds Limitation of 500 MB" If you try to import a CSV file to Elasticube and receive a message "File exceeds the limitation of 500 MB" As a workaround, you may upload large .csv files to the File Manager and then point to th...
Solutions to commonly found issues when setting up a new Sisense ComposeSDK project during beta The first two solutions involve issues with installing ComposeSDK dependencies during the beta period while the ComposeSDK dependencies are hosted ...
Restoring missing connector Introduction Sometimes connectors can go missing for some reason, leading to a breakdown in data connectivity. Restoring these connectors is crucial to maintaining a smooth data flow within your Sisense environment. This...
