[Linux] Resolving data model connection errors in Sisense after importing models Introduction This article addresses an issue where data models in Sisense fail to open, producing a "Cannot read properties of undefined (reading 'datasets')" error mes...
How to update style sheets in the branding folder for dashboardsIntroductionIn this article, we will address the issue of updates made to style sheets within a branding folder not reflecting on dashboards. Users often encounter this problem due to br...
Common issues with last activity updatesIntroductionIn addition to the Audit Log and Usage Analytics Model, Sisense also collects activity metrics in the system, for example, the lastActivity field of the user (can be found on the Admin -> Users page...
How to troubleshoot backup failures on LinuxHow to start a backupSisense supports two options to initiate the creation of an application backup:Via Sisense SI cli command: https://docs.sisense.com/main/SisenseLinux/backing-up-and-restoring-sisense.ht...
Version difference between the client (1.xx) and the server (1.xx) exceeds the supported minor version skew of +/-1Sometimes during the upgrade process, you can see such a warning:sisense@node1:~/sisense-L2024.3.0.501$ ./sisense.sh single_config.yaml...
Resolving "Internal Server Error" When Importing Model with Generic JDBC Connector This article addresses the issue of encountering an "Internal Server Error" when importing a model from a local desktop to a production environment using the Generic ...
Resolving Build Failures Due to Memory Issues [Safe-Mode]This is the guide of which settings should be checked and adjusted to resolve the problem and prevent future occurrences, in cases when cubes fail with the error ‘Safe-mode’. Please follow the ...
Error in ingress-nginx-controller pod after upgrading Sisense to L2024.1:main.go:64] port 80 is already in use. Please check the flag --http-port !NOTE! - this guide is relevant for non-cloud managed Sisense deployments i.e. installed with Sisense K...
Resolving "Internal Server Error" When Importing Model with Generic JDBC ConnectorThis article addresses the issue of encountering an "Internal Server Error" when importing a model from a local desktop to a production environment using the Generic JD...
"Failed validating Kuberenetes ports at node" error while Sisense installationSometimes, while Sisense is being installed/re-installed on a Linux environment,"Failed validating Kuberenetes ports at node" error might reveal.Example of the error popula...
Resolving Missing Generic JDBC Connector in SisenseThis article addresses the issue where the Generic JDBC connector is not visible under available connectors for users logged in with a designer account in Sisense version 2023.6 or newer. This proble...
Mongo issue and their possible solutions The query translated from SQL to MQL is adding additional unnecessary parameter {"$not": {"$type": 2}} randomly. This leads to the following consequences: index is not included in the execution plan full tabl...
Resolving Missing Parse Option in SQL DB ConnectionThis article addresses the issue of the missing "Parse" option when connecting to an SQL database in Sisense. Users may encounter this problem when attempting to parse data from SQL DB connections. T...
403 error in UI when trying to change the Excel connection to upload a new fileThis article describes what you should check when encountering a 403 error when trying to change an Excel connection to a new source file.Possible root causeThe error can ...
Resolving DBLink Issues in Sisense for Postgres Connections This article addresses the issue of using DBLink with Postgres connections in Sisense. DBLink is a feature in PostgreSQL that allows users to connect and query data across different database...
Resolving Missing Generic JDBC Connector in Sisense This article addresses the issue where the Generic JDBC connector is not visible under available connectors for users logged in with a designer account in Sisense version 2023.6 or newer. This probl...
How to Troubleshoot UI Issues Using DevTools (HAR File & Console Logs)Step 1: Open Developer Tools (DevTools) Open Google Chrome, Microsoft Edge, or Mozilla Firefox. Press F12 or Ctrl + Shift + I (Cmd + Option + I on Mac) to open DevTools. 3. A panel...
Steps to do before contacting support regarding build failures What to do and which information about errors to gather before contacting support team to ensure faster resolution of the issue. 1st step for any build error: -Check error logs in UI. Ca...
Resolving installation error for Sisense - sisense-installer/bin/activate: no such file or directory Summary This article provides a basic understanding of a common error encountered during the installation of Sisense on Linux systems. Verifying Pyt...
The error "cp: cannot create regular file '/usr/local/bin/kubectl': Text file busy" typically occurs when multiple upgrade processes are running simultaneously, causing a conflict when trying to update the kubectl binary. [2024-10-30 12:33:34] ...
