How to update style sheets in the branding folder for dashboardsIntroductionIn this article, we will address the issue of updates made to style sheets within a branding folder not reflecting on dashboards. Users often encounter this problem due to br...
How to Troubleshoot UI Issues Using DevTools (HAR File & Console Logs)Step 1: Open Developer Tools (DevTools) Open Google Chrome, Microsoft Edge, or Mozilla Firefox. Press F12 or Ctrl + Shift + I (Cmd + Option + I on Mac) to open DevTools. 3. A panel...
How to identify and download logs from the Sisense server Usually, you are provided with the list of logs needed for the investigation of your issue by the Sisense support team. They may include names of the file and, if you are experiencing build ...
Resolving the resize widget Issue when the Tabber Widget is in useIntroductionWhen using the Tabber widget, you may encounter issues where other widgets cannot be resized. This guide provides a step-by-step solution to resolve the problem by temporar...
Mastering custom actions in Sisense: debugging and understanding payload propertiesWhen you use a custom action from the community, develop your own, or try to understand why your action does not work as expected, sometimes you need to change the cus...
How to resolve browser freezing issues (page unresponsive) on your dashboards This article addresses the issue of web pages freezing and becoming unresponsive when users interact with certain Sisense dashboards. It typically occurs when the browser i...
Restoring missing connector Introduction Sometimes connectors can go missing for some reason, leading to a breakdown in data connectivity. Restoring these connectors is crucial to maintaining a smooth data flow within your Sisense environment. This...
HOW TO TROUBLESHOOT BUILD FAILURES (Linux OS)Building an ElastiCube imports the data from the data source(s) that have been added. The data is stored on the Sisense instance, where future dashboard queries will be run against it. You must build an El...
Websocket Functionality Within SisenseIntroductionSisense uses the WebSocket Protocol to load dynamic content within the platform. It’s important to remember that the WebSocket Protocol is simply an upgrade of HTTP(S) traffic, relying on the same bas...
There are multiple factors that affect dashboard performance. A dashboard consists of widgets, plugins, scripts, filters, and, most important, queries. In this article, we will examine how to diagnose and pinpoint what may be slowing your dashboard d...
Question Is there any way to get the views to execute sequentially instead of simultaneously? How does the dashboard in Sisense execute the queries? Answer The Sisense client application does attempt to send out all queries (one per widget) at onc...
Question: When 2 people can design 1 widget and work on it one by one, system doesn't sync the changes. Answer: Whenever a dashboard is created in Sisense, the user who created it is it's owner. Only one user can be the owner of a particular dashb...
