Various features in Sisense can be whitelabelled. However, as well as the website, email notifications are another area of Sisense that customers will interact with. Email text configuration can be controlled via the 'email-templates.js' file, but there is not currently a way to whitelabel this text. I would like the option to change this text a deliver different messages for tenants. This would be useful for things like platform invitations in particular, to reassure users that an invitation from a 'Sisense' platform they may be unfamiliar with, is in fact associated with their company. ... View more

Sisense has some powerful whitelabelling features, but a key 'weak point' here is the URL itself. Currently, any Tenant has to be after the URL, e.g. for a company 'newcompany' at our company (Shepper), the URL would be shepper.sisense.com/newcompany. If we are delivering a whitelabelled solution for 'newcompany', where they want to whitelabel with newcompany assets only, there is no way to whitelabel the URL itself. I would like to keep the 'Shepper' text for most of our customers, but having an option to have an alternative URL for a tenant, such as newcompany.sisense.com (or even something that obscures our company's name a little, like shp.sisense.com/newcompany), would be the last piece of this whitelabelling puzzle. ... View more

We have tried increasing the row limit for CSV download of live models to 250K rows but Report Manager is still limiting output to 5,000 rows which is the query setting of live models. We would appreciate a specific setting for Report Manager that determines the number of rows or have RM use the row limit defined for the report type (in this case CSV and 250K rows). Changing the query limit for the model does impact the report manager, but this impacts all users and every UI interaction, so the data retrieval volume explodes. There should be an independent setting related to report generation. ... View more

Hi, for this moment we have such a behaviour: sum(NULL * 10) = NULL but SUM(NULL * [id]) = [id] in the same time if [id] have values (1,NULL) and we will do SUM([id]) = NULL Is it possible to add some toggle in the system how to work with NULL values. For example, if it is disabled it works as NULL is empty and SUM(NULL * [id]) = [id] But if it is enabled, so all NULL should be works as in mathematic SUM(NULL * [id]) = NULL etc ... View more

Summary: Live Model slow, can be fixed by prioritising a filter I use a Live Model to return info about a few records from a big dataset. One filter should efficiently narrow the big dataset down. But the server sometimes applies other filters or joins first, making it unusably slow. I want an option to tell the Live Model to fetch the important filter's items first, and then write those items into the filtering clause when writing the main query. That will cause the server to correctly discover that applying the important filter first is the most efficient query plan.   Details (I'm querying SQL Server, but I suspect other sources would also benefit.) Sisense documentation says "Analytical Engine inserts filtering clauses into the innermost SQL statement. This means that filtering is the first operation performed". Sometimes that helps performance. But it depends on the source server. If you apply multiple filters or joins, the server may decide to perform a less efficient one first, or it may parallelise. In my case, my query went from a few seconds to over an hour depending on the server's choice.  The problem is that the server can't estimate the cardinality of the "filtering clauses" entered by Sisense. For example: The server doesn't know that my "dimCustomer.[Customer Name] = 'Joe Bloggs'" filter returns only 100 rows from my fact table, whereas "dimDateTime.FiscalYear = 2022" returns 100,000,000 rows from the fact table. There is a solution. Instead of "Where Fact.[Customer ID] In (Select [Customer ID] From dimCustomer Where [Customer Name] = 'Joe Bloggs')", Sisense should first run the query Select [Customer ID]... query to find that Joe's ID is 5. Then put the result into the filtering clause, i.e. "Where Fact.[Customer ID] IN (5)". For a hardcoded ID like that, the server can estimate the cardinality, so it sees that filtering on [Customer ID] first will be more efficient that other query plans. Sisense mustn't just do that for all filters. If it tries prefetching "dimDateTime.FiscalYear = 2022", that'll return all 31,536,000 seconds, and then pass that back in the query as "Where Fact.DateTimeID IN (...)".  Solution: The solution I request is: Allow the Live Model developer to set a "Prefetch Filter Items" flag on a field. If it is set, when a widget or dashboard filters that field, then Sisense first creates a query "Select dimSomething.[Relationship column] From dimSomething.FieldWithPrioritisedFilter". Then, when building the main query, change the "filtering clauses" to be "Where Fact.[Relationship column] IN (<put prefetched values here>)". Reference: For reference: https://docs.sisense.com/main/SisenseLinux/analytical-engine-overview.htm: Analytical Engine inserts filtering clauses into the innermost SQL statement. This means that filtering is the first operation performed, minimizing the number of rows that need to be scanned in order to process the query. Complex filters, such as top ranking and filter on measure are significantly improved as a result. Proof of concept: Build a Live Model. FactA joins to DimB on ID_B and to DimC on ID_C. The source is SQL Server. In SQL Server, all three tables have millions of rows, and the FactA has foreign keys to DimB and DimC. DimB.Name has a unique name for each row. DimC.Type is 1 for half the rows, and 0 for half the rows. Create a widget that filters for DimB.Name=<some name> and DimC.Type=1. Use SQL Profiler to find the query your Live Model runs. Run the query; it should take over a minute or time out. Then change the "Where FactA.ID_B IN (Select ID_B From DimB Where DimB.Name IN ('<some name>'))" to instead be "Where FactA.ID_B IN (<copy paste the ID of <some name> here>)". It should run much quicker. The original query might run quickly without change, depending on server settings; if so, mess about with more complicated joins or ask me. In my setting key queries were reliably slow. ... View more

Sisense charts show tooltips when you move the mouse above them. When showing those tooltips the website automatically formats numbers in the tooltip in order to simplify the reading and shrinks those numbers if they go above 10k. Most of the times this is what I want as a user, but not always. According to my observations, tooltips stop showing the real number and show a simplification when it goes above 10,000  (e.g instead of showing 16742 it will show 16.7k). This idea would be to allow this number to be displayed in full instead of the shrinked version. Sometimes it is just useful to see the real value and not the simplified one. As a user, I'd like to see the real one sometimes. There are two possible ways of implementing this that come to mind, in the Tooltip section when editing a graph: Add a checkbox, clickable, with the current behaviour by default "[ ] Show raw numbers". This would be below "[ ] Show Total in tooltip" Add a threshold numeric input so that users could manually specify from which number onwards the formatting would shrink (e.g 10,000 by default).  "Shrink numbers above: [            10000]" First option is simpler to understand, second one is more flexible.  Right now, the workaround I'm using is to Edit a chart, then click on "Output" in order to see the real numbers as a table, but this is inconvenient. Here is an example of the number I'm referring to, in a chart. You see 15.9k and I'd like to see 15935.   ... View more

When creating widgets using the day of the week as a category, the categories are sorted alphabetically by the day of the week (Friday, Mon, Sat, Sun, Thu, Tue, Wed) instead of sorting by the actual order of the days of the week (Sun-->Sat, or Mon-->Sun). Seems like an obvious, and absent, feature. ... View more

When connecting a notebook to an Elasticube, there is no indication what subset of SQL is expected to work Simple features like setting Cell 1 = select * from some_table Cell 2 = select * from Cell1 give errors suggesting the WITH syntax is not permitted, which is a bit of an issue given how heavily notebooks rely on it. There also seems to be limitations using ORDER/LIMIT in subqueries (which is fairly essential if CTEs arent allowed) Any real use of Notebooks on Elasticubes seems quite far away without finishing this feature ... View more

Use Case: As a user, I want to be able to share a dashboard with another user with the pre-selected filters so that they can see the same results as I do. Description: The current functionality of the dashboard filters is user-specific, meaning that each user has their own selected filters. However, there is a need to enable users to share a dashboard with another user, ensuring that the pre-selected filters are applied, allowing them to view the same results. This enhancement would allow a user to easily share a dashboard, including their filter selections, with another user. When the recipient accesses the shared dashboard, they would see the same filter settings as the original user, providing a consistent and synchronized view of the data. By enabling the ability to share dashboards with pre-selected filters, users can streamline collaboration, discussions, and decision-making processes. This feature enhances the dashboard-sharing experience and ensures that all parties involved are viewing the same data and insights. ... View more

I use pulse alerts to alert my clients when there is data on Sisense that needs their attention. The Pulse alert emails are accompanied by a big yellow 'Open Pulse' button. This button is the obvious thing to click on, but unhelpfully, it leads to the 'Pulses' tab of Sisense, not the actual dashboard. As a viewer, I want to jump straight to the dashboard, not be confused but this 'Pulses' tab which I most likely will not have seen before nor used. An option to have the button instead open the dashboard directly would be much better and make it much easier to engage customers with the Sisense platform.   I know there is a link to the dashboard on the pulse itself, but going via this screen this is inconvenient at best and confusing at worst. ... View more

We embed and white label Sisense and our premium customers have the ability to author new dashboards with the formulas and attributes we provide. Our users want the ability to create new attributes, comparable to creating a new formulas. Examples: new "Northeast Location" attribute = existing location attribute that we provide where sites = A, B, C new "Shutdown 2023" = existing date field that we provide where date range between X and Y Concatenation of multiple fields to form a new attributes, comparable to Excel new "Is True" type attributes = existing attributes we expose if value(s) = ... Customers want the ability to create their own custom attribute, have then be added to the default values list, in their own "custom" section, where they can search and reuse their own creations. We are a multi-tenant solution provider so tenancy of these custom creation must stay "in tenant" and must do so with us implementing the multi-tenancy feature of Sisense (as we are already deployed and this is not yet robust enough for us to utilize) ... View more

A nice feature in Microsoft SQL Server is the ability to see multiple data sets from queries in stacked windows. Currently only one query can be executed at a time and only display that one query's data set. It would be nice to be able to compare data by having multiple data sets appear at the bottom. Currently I have to open multiple browser windows to compare values and it can get a bit busy. It would be nice to compare 2 or more queries in the same window. Select * from table 1 where id = 123 Select * from table 1 where id = 456 data set for id = 123 data set for id = 456 ... View more

With the "Jump to Dashboard" add-on installed & the "suppress _drill_" dashboard parameter configured, SiSense hides the _drill_ dashboards from everyone except the owner (which includes the sisenseadmin account).   As a result, it is hard for the administrator to view and/or manage _drill_ dashboards that are owned by a designer.   There is a workaround via F12 that SiSense showed me, but it's not intuitive.   It would be nice if there was a parameter to allow the sisenseadmin to always have the ability to see/edit the _drill_ dashboards (or perhaps that should be the default behavior). ... View more

While there are some workarounds... * create a user on behalf of the recipient  * create a user that has the email address of an email distribution list * create a forwarding rule in your email  ...many of our users would like to schedule some dashboards to be sent via email with support for a pdf attachment to people who are not and will never be Sisense users in their system. Our application (we're OEM) supports this for reports in the application, and there's an expectation that dashboard emailing would exhibit the same support. As it is clients have to create an application user per external recipient, log in as the user and SSO to Sisense to the recipient available as a dashboard subscriber. In some cases, work can be reduced with an application user that represents an email distribution group instead of an account per user, but even that requires a lot of maintenance from dashboard to dashboard as their recipient lists vary so much. The best work around is using forwarding rules in users' email clients so that when they receive the dashboard subscription, it's automatically forwarded to those external recipients. However, the forwarding process is then tied to a specific user's email account which introduces risk should change need making when they're not available, or the organization.   If the variability of filters and data security is the concern, then perhaps sending in the context of the owner copy is a step toward an answer without meeting the more robust needs of defining different data security for different non-user recipients of the same dashboard.  ... View more

At Splash we have been using report manager for email delivery of reports to external partners. These are outside partners with minimum technical skills and want CSV reports delivered with data. We ended up solving his need using report manager plugin. There are several issues with report manager plugin that we have experienced in last few months and I wanted to understand if there is a different more stable and feature rich option for us. List of issues I am tracking No way for Sisense users to see who is on the email list, other than admins. Only Admins see the report manager tab. I would like users to manage or be able to review who is getting the reports. Email delivery is limited, who gets a report to answer I need to review each job manually. Error notification is never sent to the default email or the email provided in the job setup often due to server failure Intermittent failures with report delivery due to limitation on delivery efficiency or create some retry logic, to queue emails for retry Self serve ability, without buying more licenses how do we enable external partners to have a robust reporting platform where they can self serve. Example when they login they have access to a suite of reports that are canned reports ready to download each day. No SFTP delivery mechanism All report manager jobs appear in a list view, it is very cumbersome to manage I would like to understand how else can I leverage Sisense to build feature rich reporting capability. Let me know if you have a moment to connect. We have our sync coming up June 1st, but we can also connect prior to that. (edited)  ... View more

Current Behavior:  When user selects filter options such as Contains, Does not contain, Starts with, Does not start with , End with , Does not end with etc.  , the resulted suggestions can only be viewed , but cannot be filtered.  Proposal Users should be able to select a filter option, enter a value and use the suggestions to filter.  Currently its giving an inconsistent user experience (Some options are filterable such as Is, Is not,  & few others are not) OR, should display an appropriate label to say the least .  I initially considered this as a bug ,and later realized as a product design.  Thanks ... View more

Currently, when you share a dashboard you can have it email the dashboard out to people following a couple different schedules: Every Elasticube update (with a limit on times per day) Daily (can specify which days and a time) Monthly (can specify which months and what day of the month) The trick is that elasticube updates includes failed updates.  I would like to add an option to exclude failed builds from triggering these dashboard update deliveries. Now that we have alerting for build failures, there doesn't seem to be a reason for dashboards to deliver without new information. ... View more

the display format of the cube build time is shown as "Nov 8, 2023 2:00:01 AM" We should have option to format it to "11/08/2023 02:00 ' i.e. MM/dd/yyyy HH:mm:ss' ... View more

We would like the ability to modify attribute names and shared formula names without breaking dashboards or requiring partner plugins.   ... View more