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Forum Posts

Sisense User Password Update

We needed to update the password for each data model. We changed the password of the user in Snowflake, and then updated the password in the connection settings for each data model that uses that user. After making the change, all of our dashboards l...

KHConsult by 7 - Data Storage
  • 1 replies
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Changing your UID and GID to 1000

While deploying Sisense on a Linux OS Distribution, you may need to use UID and GID 1000 for the installation user (linux_user in YAML). Step 1: Check the UID and GID of your installation user:Run the following command: id installation_user or id $(w...

Papa by Sisense Team Member
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Sisense not restarting (linux) on reboot

Anyone know what we should be looking for? We're ssh'd into the instance, but am not sure what to do next to troubleshoot. Found nothing in the online documentation, except for notes on how to install and reconfigure.

bpeikes by 9 - Travel Pro
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Histogram Plugin - PDF Errors

I am working with the Histogram Widget on several dashboards, and have found that it does not display in a downloaded PDF. It also does not allow for Scheduled Reports to be sent via email with attached PDFs. Here is the link to the plug-in: https://...

Resolved! How to enable Blox in Dashboard

Hello,I have been trying to create something with Blox. I have installed the Blox add-on my system. and it already enabled in my Admin "Ad-on".But I am unable to see the Blox option in my dashboard.How can I set it ? Thanks

Learner by 7 - Data Storage
  • 1 replies
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Deploy Sisense on EKS 1.22 with RKE

Hello Team, We recently upgraded the Sisense from L2022.06.0 to L2022.11.0, on EKS 1.22. I am trying to understand the migration process from Kubespray to RKE. On versions L2022.11.0 and L2023.3.1, inside the links below, both contain a folder called...

Cleber by 7 - Data Storage
  • 2 replies
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Resolved! Contacting Sisense Support

I am looking for a way to contact Sisense support. I am attempting to submit a ticket, but my email is tied to an account that I am not connected to. Is there a support email address that I can use?

KHConsult by 7 - Data Storage
  • 3 replies
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