Question: Sisense installation on Windows server stuck at 20% install and then the installer fails: In the %temp% install logs we saw the following errors: Error 0x80070570: Failed to extract all files from container, erf: 1:4:0 Error 0x80070570: ...
Question: When I'm trying to sign out from my existing login. It shows a warning alert "Sign out failed". Answer: This error might happen when Sisense Activation is not run with administrator privileges. To fix this error please try the following:...
Question: I am trying to download and install Sisense but when I do, it says the license server is unavailable. Answer: If your license is up do date, please take the following steps: Within the Windows menu, search for Sisense Activation, then ri...
Question How to change the connection strings in an easy way? Answer Using the REST API you can update the data connection strings directly. Returns a list of all your connections: GET http://localhost:8081/api/v1/connection Updates a connection: ...
Question I would like to be able to track memory consumption of my ElastiCubes, but I can't find an easy way to link the process ID of my ElastiCube to the cube name. Answer If you open the Task Manager, go to the Details tab and right-click on o...
Question: I have created a custom starred filter, however, when i go to a different account that is not the admin, this does not appear on the date filter. Answer: Designers should be able to view starred filters when dashboards are republished, b...
Question: I am trying to send scheduled reports to Gmail groups. Is it a possible option if so how can this be achieved? Answer: Email recipients must have a user account in Sisense in order to receive dashboard emails. There are a few possibl...
Question: Sometimes your server might run out of space on because the SVI (System Volume Information) is eating up all memory. The system volume information is used in windows in order to save information related to system restore which is used wh...
Question: How can I automate the AD import? For those of us who are using active directory, it might be a tedious process to import all of the relevant groups and users from it to Sisense. Answer: We have written a Python script which does that fo...
Question: How can I transfer Sys.Admin role to another user? Prerequisites: Login credentials for the current sys admin (if these are unavailable, please contact Sisense Support to explore further options) Relevant Background Information: There mus...
Question: How to change the activation period for new users Purpose/Benefits For security purposes, new users have a seven day activation period. After that seven day period they no longer can activate their account. The following steps will e...
Question: I have a mobile application that will have a link to a Sisense dashboard. Rather than opening the link in a browser, I am hoping to have the link open in the Sisense native application. How can this be done? Answer: This can be done wit...
How do I connect to Active Directory?Go to Active Directory under Admin in Sisense webConnection String : the address to the Active Directory server (ask your IT department)Base DN: Break down your domain and include all hosts. before each word in ...
Question: Many customers have expressed interest in disabling the emails that Sisense sends to users when certain events occur, such as a user is added to Sisense or a user is shared on a dashboard. For a list of these emails and more information...
Sisense has two aspects of license and user management for activating the system and accessing Sisense platform. This article demonstrates how to handle password update for either Sisense Package Activation or Sisense Web Application access. Authenti...
