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Knowledge Base Articles

How to configure Data Groups

Introduction This article will guide you on how to configure the Data Groups’ parameters based on the current performance and business requirements. What are "Data Groups”? The “Data Groups” administrative feature allows configuring Quality-Of-Servi...

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Sisense Go-Live Checklist

Here is the Google Sheets version of the Checklist.    Complete our go-live checklist to ensure you are going into production following all of the Sisense best practices!   Ensure A Healthy Production Environment Complete Dev to Prod MigrationSisens...

Uploading Files Locally Using Rest (Linux)

In Sisense Linux distribution you are able to upload files to the local environment using a 3rd party tool, which is embedded in the Sisense platform. Power-Shell 1 file upload Example - Version <=L20121.3 The script below will allow the user to...

Setting Up SSO With Salesforce

This article will describe how to embed Sisense dashboards into Salesforce, and use the logged in Salesforce user to authenticate in Sisense. Users have already logged into Sisense, so we don't want to make them log in again.  The example here will ...

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SSO Java example

Make sure you have reference for each of the imported libraries mentioned in the code in the file pom.xml use this example of generating JWT and adjust it to suit your case.   import java.io.UnsupportedEncodingException; import java.util.Date; impo...

Amazon Machine Image - Create Sisense Instance

Introduction Amazon Machine Images (AMI) provide the information that will facilitate the generation of an instance. It serves as an application to create virtual machines. The AWS offering will allow Sisense customers to operate with effective redu...

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Health and Maintenance of Sisense Environment

Overview: Keeping your Sisense environment healthy and up to date is essential to a successful Sisense instance. This article contains general information about Sisense deployment and maintenance. Please reference the linked articles for additional ...

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Get License Key for Offline activation by an API call

There is an option to get an activation key using an API GET call to the Sisense licensing server rather than needing to log into the Sisense site to obtain this information. Use case: This method helps generating license keys in a batch when yo...

How do I reset my password?

Question How do I reset my password? Answer If you need to reset the password to access your dashboards, navigate to the URL for your dashboards and click the hyperlink for "Forgot your password? Click here": Then enter your email address and cli...

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Replace the homepage with an embedded dashboard

Introduction: By using the re-branding API you can replace the default homepage with a specific dashboard. (For further explanation of the branding functionality please read this article.) Keep in mind you need to leave only what you change ("string...

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Installation Problem. License server is unavailable

Question: I am trying to download and install Sisense but when I do, it says the license server is unavailable. Answer: If your license is up do date, please take the following steps: Within the Windows menu, search for Sisense Activation, then ri...

The Ability To Manage JDBC Connections

Question How to change the connection strings in an easy way? Answer Using the REST API you can update the data connection strings directly. Returns a list of all your connections: GET http://localhost:8081/api/v1/connection Updates a connection: ...

Get ElastiCube from Process ID

Question I would like to be able to track memory consumption of my ElastiCubes, but I can't find an easy way to link the process ID of  my ElastiCube to the cube name. Answer If you open the Task Manager, go to the Details tab and right-click on o...

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How to send emails to Gmail groups

Question: I am trying to send scheduled reports to Gmail groups. Is it a possible option if so how can this be achieved?  Answer: Email recipients must have a user account in Sisense in order to receive dashboard emails. There are a few possibl...

Resizing SVI (System Volume Information)

Question: Sometimes your server might run out of space on because the SVI (System Volume Information) is eating up all memory.   The system volume information is used in windows in order to save information related to system restore which is used wh...

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