Question:
I am trying to download and install Sisense but when I do, it says the license server is unavailable.
Answer:
If your license is up do date, please take the following steps:
- Within the Windows menu, search for Sisense Activation, then right click 'Run as Administrator'
- Take note of the email address your account is set up under (you will need the password when you log back in)
- Sign out of your Sisense account
- Close Sisense Activation
- Stop and Restart the Sisense.Oxygen service by doing the following:
- Open the Control Panel
- Administrative tools
- Services
- Locate the Sisense.Oxygen service and right-click and select Stop to stop it
- Then, right-click and select Start to start it
6. Then reopen and log back into Sisense Activation
If these steps do not help, please create a ticket and our support team is happy to help you out.
