This guide will demonstrate a few official first steps for troubleshooting many of the common issues that we see with the emails portion of the Sisense Application. This guide exclusively focuses on Sisense Version 7.2+. Please follow all of the rele...
Question: MongoDB logs keep growing and lead to no available space on Drive. Solution: Need to Enable Log Rotation In MongoDB. The following properties, located in "C:\Program Files\Sisense\Infra\MongoDB\mongodbconfig.conf", enable the log rotatio...
Question: Sisense Service hangs and I try to start them in Windows Services, but the usual net stop & net start will not restart them. net stop /y will stop all dependencies. Solution: Follow the instructions below to force start a Sisense Servi...
Some OS related issues could be fixed by installing a different Linux Kernel. In this article we will review how to install a new kernel and make it bootable by default.Installing a new kernelDisplay version of currently running Kernel: uname -r Exam...
SSO Router Plugin Usage With Examples SSO Router PlugIn Overview: The SSO Router plugin allows multiple SSO providers. The plugin works only with JWT SSO.Installation steps are described in the Single Sign-On (SSO) Router Technical details page her...
Advanced Configuration Control via API Calls Frequently, there are situations when a user is required to change some Sisense parameters when access is not available due to a wrong configuration, or it is required to automate switching of some config...
How to Reset Your License for Sisense Deployment Sisense is an application that requires a valid license to be used. Occasionally, there is a need to reset the license, for example when we want to change the license used and we do not have access to ...
Sisense Linux Multinode: MongoDB, Zookeeper and Data Recovery Problem: In unfortunate circumstances, there are situations where a Sisense Linux Multinode instance can become corrupted and the only choice to move forward is reinstallation. Sometimes i...
Determine Driver's Class Name for JDBC Connector Question How do you determine the Driver’s Class Name from the JDBC driver file that is installed with the Sisense JDBC Connector? Prerequisites: Sisense Data Administrator may require a separate JDB...
Setup SSL on Sisense (Linux version) The below procedure is to outline how to set up SSL on Sisense. Why do you want to set up SSL on Sisense? When you have SSL set up on your system you can access the Sisense platform through a secure HTTPS connect...
The Linux version of Sisense uses Kubernetes to orchestrate containers which run our services. Kubernetes has many options for provisioning and managing clusters. Starting from version L2022.8 Sisense moved from Kubespray K8s implementation to RKE K8...
The purpose of this article is to provide the step-by-step actions necessary to allow changes to your license to be reflected in your Sisense instance. Use Cases This applies for all customers on Sisense versions prior to version 2021.5. On newer v...
The colors of the links or clickable elements opening the modal dashboard in a widget where Jump To Dashboard is enabled, can be changed with slight modification of the plugin. The two files that can be modified for this functionality are :The color ...
Introduction This article will guide you on how to configure the Data Groups’ parameters based on the current performance and business requirements. What are "Data Groups”? The “Data Groups” administrative feature allows configuring Quality-Of-Servi...
Here is the Google Sheets version of the Checklist. Complete our go-live checklist to ensure you are going into production following all of the Sisense best practices! Ensure A Healthy Production Environment Complete Dev to Prod MigrationSisens...
Analytical Need In this article, we can find a suggested approach on how to better maintain our Sisense environment. The current tools and methodologies take us to an encumbering and challenging work. By creating a dedicated dashboard to show our env...
In Sisense Linux distribution you are able to upload files to the local environment using a 3rd party tool, which is embedded in the Sisense platform. Power-Shell 1 file upload Example - Version <=L20121.3 The script below will allow the user to...
This article will describe how to embed Sisense dashboards into Salesforce, and use the logged in Salesforce user to authenticate in Sisense. Users have already logged into Sisense, so we don't want to make them log in again. The example here will ...
Make sure you have reference for each of the imported libraries mentioned in the code in the file pom.xml use this example of generating JWT and adjust it to suit your case. import java.io.UnsupportedEncodingException; import java.util.Date; impo...
Introduction Amazon Machine Images (AMI) provide the information that will facilitate the generation of an instance. It serves as an application to create virtual machines. The AWS offering will allow Sisense customers to operate with effective redu...
