Knowledge Base
cancel
Showing results for 
Search instead for 
Did you mean: 

Knowledge Base Articles

Sisense application logs

Sisense application logs The Sisense Support team typically uses the application log data to investigate outages, troubleshoot bugs, or analyze reported issues. Analyzing application logs can help the Support team determine the root cause of inciden...

Vicki786_0-1730734783639.png
Vicki786 by Sisense Team Member
  • 24 Views
  • 0 comments
  • 0 kudos

Scheduled Email Randomly not sent

Scheduled Email Randomly not sent when scheduled dashboard reports are sent via email. If you see several emails goes out correctly. And several mails did not sent or not recieved at all. You may want to try the following: 1) Increase the memory l...

Vicki786 by Sisense Team Member
  • 107 Views
  • 1 comments
  • 0 kudos

How to Check SSL Ciphers

How to Check SSL Ciphers If you have enabled SSL on Sisense side, the Nginx controller will be deployed in the default namespace. To check the currently configured ciphers run the following command and check the "nginx.ingress.kubernetes.io/ssl-cip...

vsolodkyi by Sisense Team Member
  • 99 Views
  • 0 comments
  • 0 kudos

Adding a New Node to a Sisense Cluster

Adding a New Node to a Sisense Cluster The process of updating the nodes varies depending on your environment. Below, we outline the steps for both AWS EKS deployments with autoscaling enabled and self-hosted clusters. For AWS EKS Deployments with A...

vsolodkyi by Sisense Team Member
  • 138 Views
  • 0 comments
  • 2 kudos

How to properly reboot a k8s node(s)

How to properly reboot a k8s node(s) As part of maintaining a healthy and robust Kubernetes (K8s) cluster, occasional reboots of nodes might be necessary. Whether for system updates, hardware maintenance, or other reasons, it's essential to follow a...

vsolodkyi by Sisense Team Member
  • 1500 Views
  • 0 comments
  • 1 kudos

Clean cached RAM

Clean cached RAM This article will discuss how to clean cached RAM on a Linux system.  We’ll see how to carry out the clean-up process manually. We’ll make use of tools such as Grafana and echo. Linux is borrowing unused memory for disk caching. Thi...

Memory_Before_Clean.png Memory.png
Oleksandr by Sisense Team Member
  • 1163 Views
  • 0 comments
  • 2 kudos

How to export snapshot file from Grafana

In case when it is not possible to share dashboard via https://snapshot.raintank.io/ (for example due to security policies)  next flow could be used to export JSON of dashboard with required data included:Open required dashboard and set the time rang...

vsolodkyi_0-1679087082897.png vsolodkyi_1-1679087082917.png vsolodkyi_2-1679087082904.png vsolodkyi_3-1679087082868.png
vsolodkyi by Sisense Team Member
  • 2252 Views
  • 0 comments
  • 0 kudos

Cleaning /Opt Storage

Cleaning /opt storage In this article, we'll discuss how we can clean a Linux system of unused files and directories to free up disk space. We’ll see how to carry out the clean-up process manually. We’ll make use of tools such as du and sort. 1. Log...

Oleksandr by Sisense Team Member
  • 853 Views
  • 0 comments
  • 0 kudos

Install Error Service 'W3SVC' (W3SVC) failed to start

During the install of Sisense, you may run into the following error:  We're sorry, There was an error with your Sisense installationService 'W3SVC' (W3SVC) failed to start. Please restart your computer and try installing again. The W3SVC service is ...

intapiuser by Community Team Member
  • 15737 Views
  • 0 comments
  • 0 kudos

Force Start A Sisense Service From Windows PowerShell

Question: Sisense Service hangs and I try to start them in Windows Services, but the usual net stop & net start will not restart them. net stop /y will stop all dependencies.     Solution: Follow the instructions below to force start a Sisense Servi...

intapiuser by Community Team Member
  • 673 Views
  • 0 comments
  • 0 kudos

How to install new kernel or update existing one in Ubuntu

Some OS related issues could be fixed by installing a different Linux Kernel. In this article we will review how to install a new kernel and make it bootable by default.Installing a new kernelDisplay version of currently running Kernel: uname -r Exam...

vsolodkyi by Sisense Team Member
  • 50556 Views
  • 0 comments
  • 0 kudos
Labels