Technical Troubleshooting
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Forum Posts

Resolved! SSH show online users

In the SSH CLI, can I see who's currently online on the Sisense website?I want to reboot my server, but first I want to check no one is online.Normally I do this through the Admin page. But that's broken at the moment (that's why I want to reboot).

Tim by 11 - Data Pipeline
  • 495 Views
  • 3 replies
  • 0 kudos

How to pivot this data table?

I have this data table in my database. Both seller and contract terms are varchar fields and the rest are float fields.I want to pivot this to show the end table like below. However, it seems impossible to do in sisense. I used pivot table in sisense...

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lalasisi by 9 - Travel Pro
  • 1878 Views
  • 12 replies
  • 1 kudos

Resolved! How to create an average line in a bar chart?

I'm trying to create a dynamic average line in a bar chart on Sisense (orange line).My sample data looks like the below. Is there a way for Sisense to calculate the average of all teams by default (i.e. $305K) and then display the orange line on the ...

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lalasisi by 9 - Travel Pro
  • 1079 Views
  • 4 replies
  • 0 kudos

Issue with Blox Widgets Functionality

HelloWe've been having problems with our Blox widgets on Sisense since we upgraded from version L2023.9 to version L2024.1These widgets are no longer functioning properly, and we've noticed the following errors in our Galaxy pod:[3383.886124642] [WAR...

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Alexandre by 8 - Cloud Apps
  • 459 Views
  • 2 replies
  • 0 kudos

Resolved! Data Model Publish got 404 error

Team if any one of you facing the similar issue please share how to resolve this issueI have two environments Test and QC, 1. Create new data model  (using live snowflake conn) with 2 dashboards in Test environment.2. Export smodel from test and impo...

pswami by 8 - Cloud Apps
  • 708 Views
  • 2 replies
  • 0 kudos

Resolved! AWS RDS SSL Certificate Update

Amazon SSL certificate authority needs to be updated at Sisense/Periscope in order to continue connecting our RDS-hosted database. Without this fix, Periscope is at risk of completely stopping working in August.https://aws.amazon.com/blogs/aws/rotate...

ATP_JD by 7 - Data Storage
  • 664 Views
  • 3 replies
  • 0 kudos

License server unavailable, MID is not alphanumeric

I'm trying to do new install on a new server and keep getting license server is unavailable.  If i select behind a firewall option, I get a key that is not alphanumeric so i can't use it on my.sisense.com portal to get a offline.  Version is windows ...

donogc by 7 - Data Storage
  • 542 Views
  • 4 replies
  • 0 kudos

Resolved! Components/technologies inside Sisense

I'm curious about what Sisense is built upon.  I've seen references to MongoDb in the documentation.  But I could swear I've also seen "MonetDb" referenced in some pop-up error messages before.Is Monet for the cube storage, and Mongo is for the dashb...

Resolved! Splitting time taken to resolve data by 30/60/90 days

Looking to provide metrics on counting time taken to complete assignments split by 30/60/90 days.Working in the pivot table grouping by "Department" I want to display 3 columns based on DDIFF (start_date and end_date) so that I can see count of those...

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AlexW by 7 - Data Storage
  • 956 Views
  • 4 replies
  • 0 kudos

Intermittently dropping users

I have a ticket in with support, but so far not getting the help we need. Has anyone ever encountered an issue where Users are suddenly being dropped from Sisense and know where to look for root cause? This started happening after the Sisense securit...

paigeb8 by 7 - Data Storage
  • 887 Views
  • 8 replies
  • 0 kudos

Community Content Spotlight

Content you missed that you never planned on reading

Updated: Dec 20
  1. Blog: See how you can level up with the Sisense Academy!
  2. Blog: How Bluefield Research transformed water market insights with Sisense
  3. KB Doc: Resolving plugin build issues
  4. Sisense Academy: Data Designers Learning Path
  5. Sisense Docs: Security at Sisense
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