Technical Troubleshooting
Get help with error messages and technical issues
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Does Sisense free up RAM from crashed queries and builds?

I've been looking at RAM use. While experimenting, I sometimes build bad widgets or cubes that use lots of RAM and then fail with the "abnormal memory consumption" message. That's fine, but I noticed after the RAM use climbs up, it remains high. Afte...

Tim by 11 - Data Pipeline
  • 332 Views
  • 4 replies
  • 0 kudos

Resolved! Query Plan Analyzer - is it reliable?

Looks to me like the Query Plan Analyzer incorrectly labels some joins as "many" when they should be "one". Also, it seems to analyze the SQL constructed by Sisense, not the database's query plan. Is that correct, or am I missing something? (My goal ...

Tim by 11 - Data Pipeline
  • 281 Views
  • 1 replies
  • 0 kudos

Xero JDBC Connection issue

Hi, Our team has an issue with Xero integration using JDBC driver. Unfortunately, it seems like the connections for other services works but not for Xero. Let me give you as many details as I can.First, we generate a connection string on our side to ...

image (16).png

Resolved! Can't add table to an already created data source

Suddenly I can't add tables to some data sources, I am an admin of the project and when I try to add a new table either by sql or directly selecting the table nothing happens. No errors message, or anything. The side panel of Select Table is empty an...

Refresh Schema error

I get this error:Refresh Schema FailedThe table probably no longer exists. Please use the change connection flow.When I click Refresh Schema on some tables. Can anyone help diagnose/fix? Some info:I confirmed the table exists. In Sisense, "Preview Da...

Tim by 11 - Data Pipeline
  • 575 Views
  • 3 replies
  • 0 kudos

Resolved! Data Model Publish got 404 error

Team if any one of you facing the similar issue please share how to resolve this issueI have two environments Test and QC, 1. Create new data model  (using live snowflake conn) with 2 dashboards in Test environment.2. Export smodel from test and impo...

pswami by 8 - Cloud Apps
  • 898 Views
  • 2 replies
  • 0 kudos

Date filter quarters versus days in calendar

Hello, my organization is having an issue with one of our dashboards. When filtering on the date of invoices, the historical data is sometimes not showing the correct values. We use a date filter, and should be able to see both the current period val...

Resolved! Is it possible to have an either/or Dashboard filter?

In a Sisense dashboard, is it possible to have an "either/or" filter, based on two column values? The model has two fact tables: Charge and Transaction. Charge can have zero to many associated Transaction rows, with Transaction associated to Charge b...

edtguy by 8 - Cloud Apps
  • 1080 Views
  • 1 replies
  • 0 kudos