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jalam's avatar
jalam
Data Storage
11-25-2024

Parameters Value Updating But Not Reflecting on Dashboard

I'm facing an issue where the user parameter values in admin are updating correctly, but the changes aren't reflecting on the end user dashboard itself. I am using the parameter for custom live queries to Redshift. Initial setup is working but subsequently when I change the value for the user, the change is not reflecting on the dashboard for user. I republished live model and dashboard but its not working. I am using self hosted instance of Sisense version 2024.1

 

1 Reply

  • OleksandrB's avatar
    OleksandrB
    Sisense Employee
    12-04-2025

    Hi,

    The issue of parameter values updating but not reflecting on the dashboard can occur due to caching mechanisms in Sisense. Based on the provided documents, here are potential solutions:

    Disable Dynamic Parameters Cache: In cases where updated parameter values are not dynamically reflected, disabling the dynamic parameters cache can help. You can do this by setting dynamicParametersCacheSize.value to 0 in the Admin > System Management > Configuration > Query section. This ensures that updated parameter values are picked up dynamically.

    If this doesn't help, please create a ticket, so our support team can check your issue.