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Troubleshooting Compose SDK Setup Issues

Troubleshooting Compose SDK Setup Issues Below are some issues you may run into when setting up a TypeScript+React app to use Compose SDK packages and how you may troubleshoot them. Most of them are related to the app configurations as opposed to SD...

Anonymous by Not applicable
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How to fix Safe-Mode on Build, Dashboard

The Safe-Mode is triggered when the pod (query/build) OR overall server RAM consumption gets to 85% of usage.  If Safe Mode is triggered on build - it will cancel the build due to OOM. On the dashboard - the application will restart the Query pod of...

intapiuser by Community Team Member
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Data Groups In-depth

Data groups are way to limit and control the resources of your instance, avoid Out-Of-Memory and Safe Mode exceptions.   First I would like to describe how Sisense works on a general level. 1. When a user opens the dashboard for the first time, Sise...

intapiuser by Community Team Member
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Using Grafana to troubleshoot performance issues

Overview Out of the box, Sisense running on Linux comes with embedded monitoring tool Grafana. Sisense created a few dashboards that can be helpful in order to troubleshoot the performance issues. Grafana can be accessed from Admin page->System Se...

intapiuser by Community Team Member
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SSO Linux Troubleshooting

SSO Troubleshooting for Linux is available via Sisense public documentation.https://documentation.sisense.com/docs/using-single-sign-on-to-access-sisense

intapiuser by Community Team Member
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How much RAM used by a dashboard/widget (Linux)

In order to control the RAM usage and to set up proper Data Group Limits, you would like to know how much RAM is used by a dashboard/widget. In Linux, you can use Grafana, in Windows, you can use Performance Monitor 1. Make sure that no one else is ...

intapiuser by Community Team Member
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How to check Total usage of RAM in Grafana in Multinode

Using the Linux monitoring Grafana dashboard General /Kubernetes / Compute Resources / Namespace (Workloads) that is showing total memory allocation in a sever, by default, you cannot switch between nodes (build/query)  and check the total load of Bu...

intapiuser by Community Team Member
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Changing Log Level for specific service

When debugging particular APIs, we would need to increase the verbosity of a particular service. This document describes how to perform this operation:   Enable SI CLIRun the following command: si loggers set -service $SERVICE_NAME -level $LOG_LE...

intapiuser by Community Team Member
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Show the installation logs during silent installation

In case if you need to see the logs in the CMD during the Sisense installation you can run the following command: set logpath=%temp%\install.log start "" /wait "PathTo\SisenseInstall.exe" -q -username=bla -password=bla -l "%logpath%" type "%logpa...

intapiuser by Community Team Member
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Query - "Throttling queue full"

In case you have a complex models in the system, you may sometimes experience widgets not loading because of an error:What is the throttling queue?The throttling queue is a queue in the query service which prevents bombarding of EC/Live with many que...

intapiuser by Community Team Member
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How to check network performance in Linux

You might need to check the network performance between the nodes of the multi-node cluster or between a Linux server and a remote database on Linux.    1., Install the following tool on each node:  For Ubuntu: sudo apt install iperf3For Red Hat / C...

intapiuser by Community Team Member
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Pod in 'CrashLoopBackOff' State - 'Readiness\Liveness probe failed: Get http://{POD_IP}:8082/actuator/health: dial tcp {POD_IP}:8082: connect: connection refused

When checking the pod status using:kubectl -n $(NAMESPACE) get podsYou may encounter one of the pods in an unhealthy state:jobs-cf6b46bcc-r2rkc                                            1/1     Running            0          27dmanagement-96449b57b-b...

intapiuser by Community Team Member
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