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Knowledge Base Articles

Enable/disable field suggestions in the NLQ (Simple Ask)

Enable/disable field suggestions in the NLQ (Simple Ask) For the latest version of Sisense like L2024.x to have a field suggestion, you need to enable it. First of all, what is the field suggestion, as illustrated by the picture below, if...

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OleksandrB by Sisense Team Member
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Sisense application logs

Sisense application logs The Sisense Support team typically uses the application log data to investigate outages, troubleshoot bugs, or analyze reported issues. Analyzing application logs can help the Support team determine the root cause of inciden...

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Vicki786 by Sisense Team Member
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Reading multiple excel files into Sisense data model

Reading multiple Excel files into Sisense data model Introduction: If you are migrating from Windows to a Sisense Linux-hosted solution, on the Sisense Windows machine you may use an SFTP client that moves Excel files placed in a remote server's fol...

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Vicki786 by Sisense Team Member
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Exporting Sisense User Lists to CSV

Exporting Sisense User Lists to CSV Exporting Sisense users requires using the REST API. While the user list is visible under Admin > User Management > Users, there is no option to download and manipulate this data directly. From The Users Info, Adm...

Outlook365 Error - 535 5.7.139

[Custom SMTP Email Server] - Outlook365 Error - 535 5.7.139 Authentication unsuccessful, the request did not meet the criteria to be authenticated successfully. As of 2024, If you're using Outlook365 as your SMTP server, you might encounter the foll...

vh_space by Sisense Team Member
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GIT Instruction How To

GIT Instruction How To In order to migrate Sisense assets between environments, please follow the below steps: Step to add your assets to the GIT repository:  1. Create a project by adding a project name along with a default branch name (such as mas...

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Vicki786 by Sisense Team Member
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Plugin - customLogoLink

Plugin - Set Custom Link Overriding default In Top Left Logo Icon Description This plugin allows changing the link of the top-left Sisense or white-labeled logo on the server's home page to a custom URL. Disabling the plugin will restore the log...

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Troubleshooting Pods in Kubernetes Clusters

Troubleshooting Pods in Kubernetes ClustersIn Kubernetes, pods can encounter various issues that prevent them from running correctly. Understanding the different pod states and how to troubleshoot them is essential for maintaining a healthy cluster. ...

vsolodkyi by Sisense Team Member
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Resolving MongoDB Connector Performance Issues in Sisense

Resolving MongoDB Connector Performance Issues in Sisense Summary This article addresses performance issues caused by the MongoDB connector in Sisense, specifically related to the addition of an unnecessary parameter in queries and as a result, lead...

vsolodkyi by Sisense Team Member
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