Disabling user accounts rather than deleting

[philip1001]

Hi,

Is it possible to deactivate user accounts rather than completing removing? We have users that will no longer have access to the system, but could come back later (for example, trail users). 

Is using the security model to deny access the only other way? This would still add against our user license count so not an ideal solution long term.

[DRay · Accepted solution]

Hello @philip1001,

Thank you for your question. Currently there is not a way to disable an account. You could assign them to a role that doesn't allow them to access any content though. This document has guidance on how to customize User Roles.

[philip1001]

Thanks @DRay , that's a very useful doc!

We can move user permissions in the short term, but it will still leave these users counting against license and means we can't do this from existing Admin console. Sounds we'd end up writing our own user admin code?

This feels like a missing feature, so I'll add as a feature request.