Driving sales and cutting losses: how MPP uses Sisense for smarter decisions

[tmcgill2023]

Driving sales and cutting losses: how MPP uses Sisense for smarter decisions

How MPP Revamped Reporting with Sisense

Back in 2018, we at MPP were on a mission to find the right BI (business intelligence) software to streamline our reporting processes. After evaluating several platforms, Sisense stood out with its intuitive user interface and powerful capabilities. At the time, our plan was to roll it out to members of our finance and IT teams. Fast forward to today, Sisense has become an integral tool to our management team, while being managed by a single person—proof that we made the right choice in selecting a tool that was simple and highly efficient.

A Quick Introduction to MPP

At MPP, we specialize in writing vehicle service contracts and other products often paired with vehicle purchases. We work closely with over 100 dealerships. As you can imagine, this creates a vast amount of data to manage and analyze.

Before Sisense, we relied heavily on Excel to aggregate and present this data to our dealership partners. But there was a significant challenge:

The Challenge: Data Inconsistency

Prior to adopting Sisense, we had a number of internal reports being generated in Excel by various departments, each of which used slightly different calculations and numbers. This lack of consistency meant dealerships often received conflicting information.

From our perspective, this was a major problem. If we couldn’t confidently say which numbers were correct, how could we expect dealerships to trust our reports? It was clear we needed a single source of truth—a centralized system where all numbers tied back to reliable, granular data.

Why Sisense?

We knew that controlling our reporting processes required a tool that provided both flexibility and precision. Sisense offered exactly that. It allowed us to take the granular financial data we use internally, load it into a centralized platform, and create dashboards with parameters that cater to different dealership needs.

How Sisense Transformed Our Reporting

With Sisense, we achieved several critical improvements:

1. Centralized Data Management:
   All data utilized for dealer reporting is now housed in one platform, eliminating discrepancies between reports.
2. Customizable Dashboards:
   Dealerships can view metrics tailored to their needs. Whether they want to analyze loss ratios, claims data, or other KPIs, Sisense provides the flexibility to dig into the details.
3. Enhanced Trust and Transparency:
   By enabling dealerships to drill down into the exact contracts, claims, or transactions behind the numbers, Sisense has increased confidence in the accuracy of our reporting.

The Results

With Sisense, we've streamlined our reporting processes and strengthened our relationships with dealerships by providing clear, consistent, and trustworthy data. It’s been a game-changer for MPP, allowing us to focus on what we do best—supporting our partners and delivering value through innovative products and processes.

For anyone considering a BI platform, we highly recommend Sisense, especially if simplicity, flexibility, and reliability are priorities. As someone managing the building of data platforms and informational dashboards being used across our organization, I can confidently say that Sisense has exceeded our expectations.

Check out MPP here: https://www.mpp.com/!