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Knowledge Base Articles

Advanced Configuration Control via API Calls

Advanced Configuration Control via API Calls Frequently, there are situations when a user is required to change some Sisense parameters when access is not available due to a wrong configuration, or it is required to automate switching of some config...

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vsolodkyi by Sisense Team Member
  • 621 Views
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How to Reset Your License for Sisense Deployment

How to Reset Your License for Sisense Deployment Sisense is an application that requires a valid license to be used. Occasionally, there is a need to reset the license, for example when we want to change the license used and we do not have access to ...

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Viewing Widget JAQL Queries

Viewing Widget JAQL Queries There are a large number of reasons you may want to view the query(ies) being sent from a dashboard widget, most of which are performance or data quality related. This article explains two methods that can be used indepen...

Darwin by Sisense Team Member
  • 1949 Views
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Determine Driver's Class Name for JDBC Connector

Determine Driver's Class Name for JDBC Connector Question How do you determine the Driver’s Class Name from the JDBC driver file that is installed with the Sisense JDBC Connector?   Prerequisites: Sisense Data Administrator may require a separate JDB...

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KevinY by Sisense Team Member
  • 4235 Views
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Sisense Data Pipeline Best Practices

Sisense Data Pipeline Best Practices  Architecturally, It is important to understand the role of Sisense in your use case and where it will fit best in your data architecture from a high-level perspective. Sisense is an excellent visualization tool ...

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Darwin by Sisense Team Member
  • 2150 Views
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Integrating DataDog with Sisense Linux

Integrating DataDog with Sisense Linux TL;DR This article covers how to quickly integrate Datadog for monitoring Sisense deployed on Linux.   What You’ll Learn: How to configure Datadog monitoring for Sisense Linux   Use Cases For Applying What You ...

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Anonymous by Not applicable
  • 973 Views
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Logging and Monitoring in Sisense

Logging and Monitoring in Sisense TL;DR This article covers the basics of the logging and monitoring infrastructure in Sisense on Linux.   What You’ll Learn What logging and monitoring information Sisense collectsWhat tools Sisense usesHow to access ...

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antonvolov by Sisense Team Member
  • 3580 Views
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Resolving JVM Heap Errors During A Cube Build

Resolving JVM Heap Errors During A Cube Build Occasionally when building a cube, you may run into an “Out Of Memory Error: Java Heap Space” error, as seen below. The build logic runs inside a Java Virtual Machine, which utilizes heap space as tempo...

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Anonymous by Not applicable
  • 955 Views
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Report Manager: Most Common Troubleshooting Steps

Report Manager: Most Common Troubleshooting Steps Sisense has gone through and collected the most commonly reported issues related to the Report Manager plugin. Save time and effort by reading through the most common Report Manager plugin troublesho...

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vladyslavk by Sisense Team Member
  • 2171 Views
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EKS Kubernetes Version Upgrade

EKS Kubernetes Version Upgrade Below are steps on how to upgrade the Kubernetes version in AWS Kubernetes Service (EKS). First, ensure that the current version is compatible with the K8S version you will upgrade to. If not, upgrade the Sisense versi...

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OlegV by Sisense Team Member
  • 2010 Views
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Setup SSL on Sisense (Linux version)

Setup SSL on Sisense (Linux version) The below procedure is to outline how to set up SSL on Sisense. Why do you want to set up SSL on Sisense? When you have SSL set up on your system you can access the Sisense platform through a secure HTTPS connect...

vsolodkyi by Sisense Team Member
  • 1180 Views
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Sisense Kubernetes Cluster Health Check

  Sisense Kubernetes Cluster Health Check   Check the pods status 1. Check if there are pods that are not in a Running or Competed state. kubectl get po -A -o wide | egrep -v 'Running|Completed' -A is used to get pods from all namespaces (Sisense is ...

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antonvolov by Sisense Team Member
  • 1424 Views
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Build Stability Improvements on Heavy Loaded Systems

Symptoms Relevant for Linux Below are a couple of select symptoms your system could be experiencing under a big load with simultaneous builds. Please note the list is not exhaustive: Build failures over random cubes or a couple of cubes that are bei...

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Oleg_S by Community Team Member
  • 1345 Views
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RabbitMQ authentication user fix on W2022.3+ version

Symptoms Starting from the W2022.3 version, Sisense uses a non-default authentication user while connecting from any microservices to Sisense RabbitMQ (Sisense.Broker service). In some cases, you may need to manually re-provision the RabbitMQ user. ...

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Oleg_S by Community Team Member
  • 1419 Views
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How to Update Sisense Instance After License Changes

The purpose of this article is to provide the step-by-step actions necessary to allow changes to your license to be reflected in your Sisense instance.  Use Cases This applies for all customers on Sisense versions prior to version 2021.5. On newer v...

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