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Knowledge Base Articles

Installation Problem. License server is unavailable

Question: I am trying to download and install Sisense but when I do, it says the license server is unavailable. Answer: If your license is up do date, please take the following steps: Within the Windows menu, search for Sisense Activation, then ri...

Personio API Pre-Processing Data

Question Is there a way to add pre-processing (python script) to the data that will be uploaded from a custom API connector? Or should I run the script locally on a fixed schedule and use the Sisense API to upload after the data is processed? Answ...

Get ElastiCube from Process ID

Question I would like to be able to track memory consumption of my ElastiCubes, but I can't find an easy way to link the process ID of  my ElastiCube to the cube name. Answer If you open the Task Manager, go to the Details tab and right-click on o...

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Resizing SVI (System Volume Information)

Question: Sometimes your server might run out of space on because the SVI (System Volume Information) is eating up all memory.   The system volume information is used in windows in order to save information related to system restore which is used wh...

Change the User Activation Expiration Period

Question: How to change the activation period for new users   Purpose/Benefits For security purposes, new users have a seven day activation period.  After that seven day period they no longer can activate their account.  The following steps will e...

User Management

Sisense has two aspects of license and user management for activating the system and accessing Sisense platform. This article demonstrates how to handle password update for either Sisense Package Activation or Sisense Web Application access. Authenti...

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