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Knowledge Base Articles

Customize Value Labels

Download: Custom Value Labels Introduction This article explains how to customize how value labels are displayed on common chart types. Purpose/Benefits When you have limited screen real estate, you may see your value labels overlap each other.   A...

intapiuser by Community Team Member
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Shared Tooltip For Scatter Chart

  Download: Shared Tooltip Introduction The following article describes steps needed in order to add a shared tooltip to a scatter chart. Purpose/Benefits The shared tooltip can be used to display all 'Break by' members in a scatter chart with the s...

intapiuser by Community Team Member
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Identifying Sisense Services

This article is a reference point for understanding Sisense services and what their purposes are. The notes column contains supplemental information about the service. Please note that this is not an exhaustive list of how you would interact with the...

intapiuser by Community Team Member
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How To Set Up Outlook365 As The Email SMTP Server

Intended Audience If you'd like to replace the stock Sisense emailing service with an Outlook365 SMTP server, this guide is for you.   Steps to set up: 1. Run POST v1.0 /settings/email_server With the following body: { "host":"smtp.offic...

intapiuser by Community Team Member
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How to Run a Repair

A repair is a process that will re-install the currently used version of Sisense. This can be useful in situations where your installation has become corrupted. No ElastiCube data or Sisense Web configurations will be changed. However, if you made an...

intapiuser by Community Team Member
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Error exporting to PDF

Sisense allows you to generate a PDF report of your dashboard when you need to take copies of your dashboards with you for meetings or sharing them with others. This article gives detailed  troubleshooting steps on how to handle PDF export failures ...

intapiuser by Community Team Member
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Installing Python On IIS

Question: Some users might want to install python on their IIS, for example in order to establish SSO by using python code. How can I install it?   Solution: In order to do so, follow these steps: Insure you have CGI installed on your IIS: Go to Sta...

intapiuser by Community Team Member
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Sharing a file from a local machine in a dashboard

Sisense has the capability to share a local file (excel, word, pdf etc.)  with dashboard users.    Note: The file must be saved on the server in the following path: %programfiles%\Sisense\PrismWeb. You can create a new folder or save it under 'Resour...

intapiuser by Community Team Member
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Connecting To The Elasticube From Microsoft Excel

Question:  The purpose of this post is to demonstrate how to connect to a Sisense Elasticube from Microsoft Excel.   Solution: Begin by installing the Sisense ODBC driver. https://www.sisense.com/data-connectors/odbc/ Once it is installed, go to ODB...

intapiuser by Community Team Member
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Ranking range

Introduction Many times we'd like to analyze our data according to top/bottom ranking positions, for this we have out-of-the-box ranking filters. At other times, we'd like to see certain ranges, such as the ranking range between certain ranks, i.e. p...

intapiuser by Community Team Member
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MongoDB logs take too much Drive space

Question: MongoDB logs keep growing and lead to no available space on Drive.   Solution: Need to Enable Log Rotation In MongoDB. The following properties, located in "C:\Program Files\Sisense\Infra\MongoDB\mongodbconfig.conf", enable the log rotatio...

intapiuser by Community Team Member
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Force Start A Sisense Service From Windows PowerShell

Question: Sisense Service hangs and I try to start them in Windows Services, but the usual net stop & net start will not restart them. net stop /y will stop all dependencies.     Solution: Follow the instructions below to force start a Sisense Servi...

intapiuser by Community Team Member
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Customize Slack Pulse Notifications

In some cases, we'd like to be able to customize the Slack notification footer to include our own company name. By default, Sisense sends the alert with the footer "Sisense Alerts" as can be seen in the screenshot below: How do I customize the footer...

intapiuser by Community Team Member
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RabbitMQ authentication user fix on W2022.3+ version

Symptoms Starting from the W2022.3 version, Sisense uses a non-default authentication user while connecting from any microservices to Sisense RabbitMQ (Sisense.Broker service). In some cases, you may need to manually re-provision the RabbitMQ user. ...

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Oleg_S by Community Team Member
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Dynamic Widget Scripts

Download: GitHub Link Version: 1.0.0 Introduction: This article explains how to install the plug-in and how to interact with the js and configuration file. Purpose/Benefits: This plug-in will add or change change the current script applied to widget...

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edselv by 9 - Travel Pro
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