Sharing the datacube with multi tenants

[Satya]

Hi Team,

I am currently implementing multi-tenancy in Sisense and sharing a single Elasticube across multiple tenants while enforcing Row-Level Security (RLS). The goal is to ensure that each tenant only accesses their respective data while using the same cube.

I successfully shared the Elasticube with Tenant1, but when trying to access it, I get the following error:

Error Loading Model

Unexpected error value: { isOperational: false, message: "Request failed with status code 500", code: undefined, statusCode: 500, method: {some html tags and ids}

Contact your system administrator for more information.

The error persists even after confirming that:

• The Elasticube is correctly shared with Tenant1.
• Tenant1’s users, designers, and admin have access permissions.
• Multi-Tenancy is enabled in Sisense.

Has anyone faced a similar issue when sharing an Elasticube across tenants?

Any insights or suggestions would be greatly appreciated! 
Thanks in advance for your help. 

[DRay]

Hi @Satya,

Thank you for reaching out. I'm not able to find a specific reason for that error. Can you open a ticket with our support team? They will work with you to solve this.