@zommickWe are an OEM with around 70 customers using Sisense. At the moment we are on-prem with a windows-deployment of Sisense. We are also looking to migrate to atleast the Linux-version of Sisense, which gets update more / gets more features. The benefits I have seen of using Sisense Cloud Management Hosting is that they can intervene during off-hours and also have several safeguards in place (which are not in the self-hosted version if im correct). Overall less hassle and worrying then doing it ourselves.
We have talked about load balancing with Sisense and in our case it was not needed just yet. At the moment we have a 16 core CPU + 160 GB memory and everything works fine. On average we have between 125-135 unique users per day using our application.