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Sunburst Chart

7 - Data Storage
7 - Data Storage


I am trying to create a sunburst chart that looks at different exception types (which is the inner circle) and how long each employee averages clearing those exceptions (which is the outer circle).

Each outer ring shows the correct average seconds per user for each exception type. However, once we go up a layer, into the inner circle, that shows me the SUM( [AvgSec] ), and the main central figure shows the sum of the average seconds for all exceptions.

Instead, I would like it to show just the average seconds in general. So the main figure would show something like 50 secs, and then as I go a layer deeper, I want to see the Average seconds that any user takes to process a specific exception.