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Widget PNGs are blurry when downloaded

bminehart
10 - ETL
10 - ETL

I suspect this may be a user-specific problem and not something system wide. We've only had one user complaing of the problem.

When she uses the "Download Image" functionality from Sisense 2024.1, the resolution of the PNG is fuzzy/blurry, as if the resolution has been reduced.

Has anyone encountered this and found a resolution?

1 REPLY 1

DRay
Community Team Leader
Community Team Leader

Hi @bminehart,

Thank you for reaching out. Do you know what browser they are using? You may have them clear their browser cache and see if that helps. I can't think of a setting in Sisense that would cause this.

David Raynor (DRay)