cancel
Showing results for 
Search instead for 
Did you mean: 
intapiuser
Community Team Member
Community Team Member
If you are using JWT SSO in Sisense, the SSO might stop working after upgrading to version 6.7 and up.
The reason for that could be a missing "typ": "JWT" attribute in the JWT token's header.
To check if the header attribute is missing, retrieve the JWT token generated by your system and plug it into a JWT online debugger such as jwt.io.
Check the decoded header of the token to see whether the "typ": "JWT" exists or not.
For example:
img.png
Solution
 Modify your SSO script to explicitly include the "typ": "JWT" in the generated JWT token.
 
How to Extract Your JWT Token
  1. Open your web berowser.
  2. Open the browser's developer tools panel, and click on the Network tab.

    img_1.png

  3. Navigate to your Sisense web. Make sure you are longing in via SSO.|

  4. In the Developer tool Network panel, look for the jwt call and highlight it. 

    img_2.png

  5. Highlight the Request URL in the Headers tab, copy, and paste it into a text editor.

    img_3.png

  6. The string between the "jwt=..." and "&return..." is your JWT token.

    img_4.png
Version history
Last update:
‎03-02-2023 08:27 AM
Updated by:
Contributors
Community Toolbox

Recommended quick links to assist you in optimizing your community experience:

Product Feedback Forum:

Need additional support?:

Submit a Support Request

Sisense Privacy Policy