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Dashboard panes issue

Kins
8 - Cloud Apps
8 - Cloud Apps

I have used the below script to prevent users seeing the left and right panes when drilling down into the next dashboard and this works in the Sisense platform.

prism.jumpToDashboard(widget, { displayDashboardsPane:false, displayToolbarRow :true, displayHeaderRow :true,displayFilterPane:false});

Once I have published the dashboard, the left and right panes are visible for me; however, for my colleague he cannot see them and so it is working as intended. He also doesn't have the ability to pull out the panes (again, how it is intended to be viewed), whereas mine shows the panes as being collapsable, i.e., I can manually hide them.

Is there a reason his dashboards will be showing correctly whereas mine aren't?

Many thanks

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