imply Ask Save Function Not Working in Embed SDK Implementation

[ssalazar1]

Hi,
I'm working with Sisense's Embed SDK (not iFrame or SisenseJS) implementation and I've encountered a specific issue with the Simply Ask feature. The Simply Ask button is visible and functional in my embedded dashboard, but I'm unable to save any queries created through it.
Here's my current implementation:
typescriptCopyconst sisenseFrame = new SisenseFrame({
url: 'https://dvunified1.sisense.com/',
dashboard: {
id: '65118b631a4ea600334e0e7e',
settings: {
toolbarEnabled: true,
toolbarShowDashboards: true,
navigation: true
}
},
settings: {
showHeader: true,
showLeftPane: true,
showRightPane: true,
showToolbar: true
},
element: document.getElementById('sisense-iframe')
});
The interesting part is that:

The Simply Ask button appears and works correctly
I can create queries and see results
However, when trying to save a query, nothing happens

I've verified that:

I'm using the latest version of Embed SDK
The JWT token includes necessary permissions
Simply Ask is enabled in the Sisense admin panel
The implementation follows the SDK documentation guidelines

Is there any specific configuration or permission needed for the save functionality in Simply Ask when using Embed SDK? Or could this be related to the 'volatile' mode setting?
Any guidance would be greatly appreciated.

[DRay · Accepted solution]

Hello @ssalazar1,

Thank you for reaching out. I'll try and address your questions here.

The SimplyAsk/EmbedSDK issue sounds like a bug. Can you open a support ticket so they can look into this with you?

In the meantime, can you try using the new Sisense Intelligence feature? https://docs.sisense.com/main/SisenseLinux/genai.htm

Please let us know how things turn out!

[DRay]

Hello @ssalazar1,

I’m following up to see if the solution offered worked for you.

If so, please click the 'Accept as Solution' button on my post. That way other users with the same questions can find the answer. If not, please let us know so that we can continue to help.

Thank you.