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Unexpected Behavior When Trying to Share a Dashboard
Sometimes you can face unexpected behaviors of the system when a dashboard is rendering data,l but you as owner are not able to republish it with other users.
Case #1
If this dashboard was imported from another environment please point it to different Data Model and then re-point to the original one back. Check the behavior then.
If you still face the same issue please capture .har file during reproduction, and open a new case for support with the relevant screenshots and recorded .har file.
Case #2
In case you are trying to share a dashboard, but the list of users/groups is not loading please make sure that:
- Limit Users Sharing option is disabled in the system configuration:
If you still face this issue, please open a new case to Support and provide detailed description as well as screenshot of current configuration and recorded .har file.
Case #3
When the dashboard is published, Sisense returns an error 500. There can be several reasons why the dashboard cannot be republished. Try to duplicate the dashboard. If duplication also returns an error 500, it means that there is an issue with creating a proxy instance of the dashboard/widget. In this case, export the dashboard as *.dash file and open it in any text editor. Using the text editor, find the object's keys, which start with "." and remove found keys:
After removing keys with dots, save the modified file, import it to Sisense with overwriting, and republish it.
In this article, we have considered 3 cases users can face while trying to share a dashboard.
