How to login Sisense with admin ID after onboarded to Azure?
During the installation and minimal 2 IDs will be created under Administrator group. However, after onboarded to Azure and Admin has no way to login using the 2 IDs since these 2 IDs are not exist in Azure. Any dedicated login page available in Sisense to enable Admin login?
How to identify and download logs from the Sisense server
To identify and download ec-bld logs in Sisense, first, log into the Sisense server and run kubectl -n sisense get pods | grep bld during the cube build to find the relevant pod name. Once the build is complete, locate the log file in /var/log/sisense/sisense/ (for single-node) or use kubectl cp commands to retrieve logs from fluentd or management pods (for multi-node). Finally, access the Admin File Manager > Data folder to download logs and clean up local copies if needed.How to check specific pods CPU/memory consumption in Grafana
To check pod CPU and memory usage in Grafana, go to Dashboards > All Pods per Namespace, select sisense, adjust the time frame, and filter by pod name. Ensure CPU and memory graphs are visible in screenshots, taking separate ones for different pod types.
How to record a .har file and identify if specific requests are present in logs
To record a .har file in Chrome, open Developer Tools > Network tab, enable recording, clear logs, and reproduce the issue before exporting the file. To check for jaql requests, filter by "jaql" in the Network tab and inspect the request status and X-Request-ID. For on-premise Sisense, use cat /var/log/sisense/sisense/<log_file_name> | grep <X-Request-ID> (single-node) or kubectl exec (multi-node) to search logs for the request.
Resolving installation error for Sisense - sisense-installer/bin/activate: no such file or directory
This article provides basic understanding of a common error encountered during the installation of Sisense on Linux systems. Verifying Python packages exist ... ./sisense.sh: line 240: sisense-installer/bin/activate: No such file or directory Error occurred during generic_pre_install section Exiting Installation ...How to Troubleshoot UI Issues Using DevTools (HAR File & Console Logs)
If a webpage, dashboard, or widget isn't loading properly, encounters errors during exporting, importing, editing, or opening, or if buttons are unresponsive and error messages appear, you can use Developer Tools (DevTools) in your browser to diagnose the issue. This guide will show you how to: - Check the Network tab for failed requests. - Use the Preview and Response tabs to see details of errors. - Check the Console tab for other issues. - Save a HAR file to share with support.
Allow user to "receive forget password email"/"reset their own password" when SSO is enabled
We currently have SSO enabled for our product development but we also have internal users who need to reset their password once in a while for personal or security reasons. But the current behaviour is "if you have SSO enabled, users won't receive an email when they click forget password and only admins can reset their password instead". This is very troublesome and if you have a large organisations with hundreds of internal users, it is very difficult for the admins to manage that expectation. Would really like to get some help from the dev team and allow "forget password" even when SSO is enabled!
