joeshepper's avatar
joeshepper
Cloud Apps
06-13-2024
Status:
Needs Votes & Comments

Change error pages to not direct away from dashboards

Opening a dashboard which leads to a temporary error will redirect the user away from the dashboard URL to a 'dedicated' error page, e.g. 'https://xxxxxxx.sisense.com/app/main/error?status=404'.

If this is a temporary error and the user refreshes this page they will never return to their intended destination - they are stuck on the error page forever. This causes confusion for our clients.

Is there a way to change the way errors work so that I'm not redirected to a 'dedicated' error page and instead I can refresh the page and see my intended dashboard once the error is resolved?

Alerts
Dashboards & Analytics

4 Comments

  • joeshepper's avatar
    joeshepper
    Cloud Apps
    07-26-2024

    Hi DRay ,

    In short, if I navigate to a page but get a temporary error (service unavailable etc., not a permission error), when I refresh the page by refreshing my browser it should re-try the original request. If the error has been resolved, I should end up at my original, intended destination.

  • DRay's avatar
    DRay
    Admin
    06-24-2024
    Status changed:
    New Idea
    to
    Needs Info

    Hello joeshepper.

    Thank you for your feedback! I would like to get this Idea over to the product team, but first I would like to get more information and head off any roadblocks to implementation.

    How would you like to see this implemented? Do you have any examples you could share?

    Thank you for working with me to get this Idea fleshed out so it can be evaluated and scoped for effort.

    Have a great day!

  • DRay's avatar
    DRay
    Admin
    07-25-2024

    Hello @joeshepper.

    Thank you for your feedback! I would like to get this Idea over to the product team, but first I would like to get more information and head off any roadblocks to implementation.

    How would you like to see this implemented? Do you have any examples you could share?

    Thank you for working with me to get this Idea fleshed out so it can be evaluated and scoped for effort.

    Have a great day!

  • DRay's avatar
    DRay
    Admin
    07-29-2024
    Status changed:
    Needs Info
    to
    Needs Votes & Comments

    joeshepper

    Thank you for sharing your idea and providing details. We will bring this to the product team and provide updates here as they are available.

    We encourage people to continue to vote and comment. We use community interest as one of the ways we prioritize efforts, so every vote and comment can help turn a request into a reality.

    Thank you again for sharing and being part of our community!