Sisense application logs
Sisense application logs The Sisense Support team typically uses the application log data to investigate outages, troubleshoot bugs, or analyze reported issues. Analyzing application logs can help the Support team determine the root cause of incidents. The location of log directories on a single node: /var/log/sisense/namespace/ /var/log/sisense/sisense/query.log /var/log/sisense/sisense/combined.log -- logs of all services If your environment does not have this setup, here is how you can gather the appropriate logs to share For Example, if interested to Access galaxy logs: kubectl -n sisense logs $(kubectl -n sisense get pods -l app="galaxy" -o custom-columns=":.metadata.name" ) Tail the log and print the last 100 lines: kubectl -n sisense -f --tail=100 logs $(kubectl -n sisense get pods -l app="galaxy" -o custom-columns=":.metadata.name" ) Get logs from specific pod: sisense@node1: kubectl logs $(PODNAME) -n $(NAMESPACE) Helpful Tips: In all Sisense installs, it would be very helpful to generate the Support File in the Admin tab under 'System Management'. When the issue occurs, you can download the file; this application log is a file that contains information about events that have occurred within a software application. This file contains logs of all services. Additional Resources: Guideline for submitting a Support inquiry Overview to Interpreting Sisense 7.2+ Logs
Resolving resize widget Issue when the Tabber Widget is in use
Resolving the resize widget Issue when the Tabber Widget is in use Introduction When using the Tabber widget, you may encounter issues where other widgets cannot be resized. This guide provides a step-by-step solution to resolve the problem by temporarily removing and recreating the Tabber widget while ensuring all widgets remain functional. Step-by-Step Guide Identify the Problem: Confirm that the issue is with the Tabber widget not allowing the resizing of other widgets on the dashboard. Delete the Tabber Widget: Before deleting the Tabber widget, copy any scripts associated with it. Remove the Tabber widget from the dashboard. Resize the Widgets: Resize the other widgets on the dashboard as needed. Ensure that the widgets are properly sized before re-adding the Tabber widget. Recreate the Tabber Widget: Add the Tabber widget back to the dashboard. Paste the previously copied script into the new Tabber widget. Verify the Solution: Check if the resizing issue is resolved in the duplicated dashboard. Ensure that the Tabber widget and other widgets are functioning correctly. Troubleshooting Tips Edit Mode Issues: If you cannot change the size of widgets in edit mode, try adding another widget next to the one you want to resize. This can sometimes resolve resizing issues. Conclusion By following the steps, you can restore full resizing functionality. If issues persist, try adding another widget nearby as a workaround. This ensures a smooth and flexible dashboard layout.
