Hi Team,  In Support Portal we can have a lot of tickets raised and some of them are in Sisense side and some on our side.  Will it be possible to retrieve the info if a ticket is waiting from us or from Sisense directly in a list view ?  Thanks  Bastien   ... View more

Hi. It would be cool to have a possibility do use external RabbitMQ instead one provided with Sisense Provisioner and hosted in Kubernetes cluster as StatefulSet. We would like to use managed rabbit cluster from AWS. The same case could be for MongoDB with AWS Document DB. ... View more

I have a client that has SSO users and non-SSO users.  On Sisense advice, we have created a separate tenant for the non-SSO users.  We expect that those users would have all user email features of users as if SSO did not exist on the system.  We are finding that the new user invitation email is not enabled for these users (among other email functions).  Therefore, these users are not able to set their passwords when they are created.   As a result, we are using a common password for 600+ users.  This is obviously not satisfactory.  Those tenant users can now log in and change their password, but we have no way to enforce that they do this as we would with an invitation email.   R&D has told us this is the expected behavior (refer to case #00746676).  This behavior is not working well for my client.  I would like all user email features enabled for non-SSO tenants. ... View more

At the moment, you can do row filtering in a Data Model, by applying an enforced filter.  This works fine in simple scenarios. In my case, I have 150 different users who each need to be able to see only their own data.  So I have to add them one-by-one to the data model's "Data Security" area.  Not only that, I have to do this to 10 different cubes, so this will be a lot of manual effort to set up and maintain over time as people come and go. What I'd like to be able to do is define a custom attribute on the User record, like "Location ID".  I'd fill it in for that user, entering "12345" for a particular user record.  That User is also a member of a group called "My Restricted Group". Then, I could go into the Data Security section, add an entry for the Location ID filter, applied to "My Restricted Group", and reference the "Location ID" number.  Then the system would enforce it at runtime -- is the logged in user a member of "My Restricted Group"?  If so, apply a fiter on the Location ID field, and fill it in with the value in their User profile. Then I only have to maintain the Location ID value in their user profile once, and only need to apply that Location ID filter once per cube, not 150 times per cube. ... View more

I would like to know which features of Sisense the users are using. Are they using Pulse? how much, in what ways? Which users have scheduled email reports (not the plugin)?  frequency, sending to self or others?  ... View more

Would like an easy way to transfer ownership of objects to someone else.  Or for a super-user admin to be able to "take ownership" of a data model or dashboard.  Will make it easier to deal with when someone leaves the company and they owned things in Sisense. ... View more

Looking for a way to change the logo based on their corresponding theme. We can create themes for the different companies but there is no option for logo in the Theme and would like to capability to extend the white labeling past just 1 logo ... View more

When login as Admin, under ReportManager page, there is a setting button (the wheel at the top right side) that allow to customize the user UI experience. i.e. toggle in/off options : - archiving - priority - event based - csv export ... I would suggest a setting here to toggle on / off  "Apply customer filters" and button "Edit Report Filters" just like the other options. Thank you ... View more

We have configured Pulses that send through Webhooks to a Slack channel when certain elasticubes fail. This is a really helpful feature, BUT it would be even more helpful if there were the option to also send the error message along with the failure message so that the reason for failure displays in Slack. ... View more

Currently there’s no way on the Sisense UI to have an overview of when the next ElastiCube Builds are set for. Having such info available would make it possible to easily select relevant time slots to run load testing scripts for instance, but also more broadly to help understand and finetune the current Builds orchestration. In order to do so, we would like for admin roles to have access to a single table-like page that would list all the Builds scheduled in the next 24 hours with the following columns: ElastiCube name Build start date Build theoretical end date* Last successful Build duration * Build theoretical end date = Build start date + Last successful Build duration * (or NULL in the rare event where the Build has never succeeded before) Additional features: CSV Export Sort option on column headers Pagination Note: a single Elasticube can have more than one entry (in the example below, we assume the admin user opens the page at 3:00 PM and the ElastiCube_B's Build is launched every 2 hours). ... View more

Hi, Our CSMs/Marketing teams using downloaded PDFs as additional information to our customers. A need was raised to make the PDF generated more company branded, including the company logo (which includes in the platform).  It will be very valuable feature for a lot of internal users in the company.  ... View more

Currently, when using the Usage Analytics EC you do not have the ability to audit for everything you need when it comes to what your users are downloading.  Right now all we can audit for is PDF, Image, and CSV.  I would like the ability to be able to audit for Excel, PPT and any download options that are made available. Management wants to know who is downloading what, but right now we can only give data for some items and only for 30 days.   I would like to be able to have a larger selection of items to audit that utilize a customizable timeframe for how long to retain history for a select data point. If we are to audit for a pattern of downloads 30 days does not meet our needs.  Currently, if we want to audit for more than 30 days, we would need to get the data in a format that can then be loaded into an external DB that can then be reincorporated back into an EC for reporting.  This seems to be a waste of time and resources when this should be able to happen in the source system. ... View more

Hi, Actual access to Grafana monitoring tool is under Server & Hardware > System Management where are a Monitoring and Support option in the main Admin option.  It's not very intuitive now. Best ... View more

Hi, For security reasons, one of the requirements we have seen in our customers are reltaed to the ablity to have more customized Admin roles. Some customers have different departments, that are responsible to manage the administration of some features independently. It's not fixed just with the Data Admin and the Admin. For example, some area needs to manage the Users and groups, but other area needs to manage the look&feel and white labeling, feature management... Now, an admin is a root user. And the Data Admin is restricted to Data Groups management.  Best! ... View more

**Please note this idea was migrated to the Product Feedback Forum from older submission areas** Sisense doesn’t have an API to get data from the Sessions Table. This data is available in the UI only. We would like to be able to use this data in a custom application that we have built. We’d like to see an API that will allow us to get the Session Table details.   ... View more