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Community Team Member
Community Team Member
When trying to connect to Facebook via the Elasticube Manager you may run into the error below:
  1. There is a feature called "Facebook login"  which enables a different mechanism of logging into the app. Once this feature is enabled, it is not possible to connect to the app in the regular way 
  2. In order to solve this, create a new app which is related to the same account, and make sure it does not have this feature. 
  3. Connect to the new app through Sisense. Make sure you define the OAuthSettingsLocation (usually it is not mandatory) in the connection string.*
  4. After connecting successfully to the new app, use the same OAuthSettingsLocation in the original app's connection string.
    *It is not necessary to define the OAuthSettingsLocation, but it's a better practice because if the customer would like to connect to another Facebook account, he won't be able to do that if the OAuthSettingsLocation is not defined.
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Last update:
‎03-02-2023 08:27 AM
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