Knowledge Base Article

Missing dashboard header and toolbar in a JumpToDashboard dashboard opened on the same page

Resolving missing dashboard header and toolbar in drill dashboard opened on the same page in iFrame (JumpToDashboard)

Summary

This article addresses an issue where the header and toolbar of a dashboard are not visible when using the "Jump to Dashboard" add-on using iFrames. This issue only happened when opening the drill dashboard on the same page (drilledDashboardDisplayType:3). To resolve the issue, a new type for the "drilledDashboardDisplayType" parameter was introduced starting from V1.5.14 of the JumpToDashboard add-on.

Step-by-Step Instructions to Resolve the Issue

  • Update the Script:

Sisense has released a fix in version 1.5.14 of the JumpToDashboard plugin. Update your script to use the new display type. For example,

prism.jumpToDashboard(widget, { displayDashboardsPane:false, drilledDashboardDisplayType:4 });

  • Testing the Fix:

Ensure that the updated plugin is installed on your development environment. Then test the updated script to confirm that the header and toolbar are now visible in iFrame (by adding ?embed=true to the URL).

By following these steps, you should be able to resolve the issue of the missing dashboard header and toolbar when using the Jump to Dashboard add-on in iFrame.

 

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Published 08-20-2024
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