Knowledge Base Article

Fixing the File Manager When It's Not Working for Tenant Admins

Fixing the File Manager When It's Not Working for Tenant Admins

Despite the "File Manager" being enabled in the "Feature Management" menu and working properly for the System tenant admins, the tenant admins receive the "Access Forbidden" error on the opening attempt:


Resolution

Go to:
Admin -> Server & Hardware -> System Management -> Configuration (at the top right corner) -> 5 clicks on the Sisense logo to open extended configuration menu -> Api-Gateway -> Filebrowser

Check

1. The "filebrowser.multiTenantPodsEnabled" toggle is enabled
2. The path in the "filebrowser.image" starts with "quay.io/sisense/file-browser"

Published 05-29-2024
No CommentsBe the first to comment