How To Find Your Sisense Version? (Windows only)
Question: How can I find the exact version and build of my Sisense environment? Solution: There are 3 easy ways to find the exact version of your environment: On the web application Open your Sisense web application On the top toolbar, click on the person icon. The version will be the last item on the menu which pops up: On the Desktop ECM Note: Not relevant for Sisense Linux Open the desktop Elasticube Manager Click the Help & How-To's button on the top scroll bar Click the About button The version will be here: On the web application Open dev tools - console (F12) Copy this and press enter: prism.version The version will be displayed as output:Check whether running Sisense on Linux or Windows
Some steps in the Sisense support documentation vary depending on whether the Sisense instance you are working with is running on Windows or Linux. These steps are how you can check: Log into your Sisense instance Click on the person icon in the top right hand corner See what the "Version" field says in the resulting card Example 1: Below is an example of a Linux environment - the "L" at the start of the version indicates it is a Linux instance. Example 2: Below is an example of a Windows environment - Windows environments starting in 2021 will start with a "20." at the start of the version. We know it is a Windows environment because it does not have an "L" at the start of the version. Example 3: Below is an example of a Windows environment prior to 2021. We know it is a Windows environment because it does not have an "L" at the start of the version.