KatieG
Sisense Employee
Joined 5 years ago
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Re: mongo connector
Hi alexgv12 , based on the screenshots, it seems like you are trying to create a live connection to MongoDB. Currently MongoDB connection is supposed for Elasticubes only (not live models). Can you try creating a model from scratch? On the data tab, be sure to click "+Elasticube" Hope that helps,Re: JDBC connector for live model
Hi rahuldhomane, For your current connection to Athena in an Elasticube - are you using the Sisense Athena connector (yellow "Amazon Athena") or Generic JDBC (purple "Generic JDBC")? If you are using the Sisense Athena connector, there is a way to enable live connection to Athena with a few steps. We do advise caution in that the performance of Live queries to Athena may not be as speedy as a connection to a high performance warehouse. So your mileage may vary here. These are the steps (for Sisense Linux only): Within Sisense, go to Admin tab > System Management > File Management (if you're logged in as an Admin and don't see this menu, follow instructions at the end of this reply to enable) In File Management, navigate to connectors > framework > athena Double click the manifest.json file to open it it Find "supportLiveDataSource" Update its value to true Click the save icon at the top right corner Exit out of File Management Within Admin tab > System Management > click "Configuration" Scroll down to the bottom of the page - click "Manage Connectors" Click "Athena" Scroll down to "enableAnalyticalEngine.value" and toggle this on Click "Save Changes" Now Athena should be enabled for Live and it should come up as an option when you create a new Live model ___________________________________ How to enable File Management: In Admin tab > System Management, click the Configuration button Click on the Sisense logo 5+ times to reveal additional menu options Click on ‘Base Configuration’ Scroll down the ‘File Management’ and expand the menu item. Toggle on fileManagement.enabled Click Save Base at the top right hand side of the page Then the File Management icon should show up ___________________________________ Hope that helps,Re: Horizontal Scroll missing from Dashboard with one Table widget
Hi CDavidOrr, I tried to replicate what your situation looks like (my instance is on Linux L2022.3) - I found that the horizontal scroll bar would show up when I hovered over the table (see gif attached). Does the horizontal scroll show up for you when you hover over the resulting table? Some additional info - I did see that there was an issue in Windows versions W2021.2 - W2021.6 with horizontal scroll in table widgets if you happen to be on those versions (the scroll bar did not show up despite additional columns being present off screen). That particular horizontal scroll issue was fixed on W2021.9 from what I see. If this info above doesn't get you closer to resolving the issue, please create a support ticket so the Sisense support team can further assist. Hope that helps,Re: Max # of columns in source table
Hi mattmca - before getting into troubleshooting, please check if your Sisense instance is running on Windows or Linux (how to check here). If it is Sisense on Linux - check the data groups setting for the default data group - by default the Reserved RAM is the minimum amount of RAM that must be free in order to build the cube. And the Max RAM is the max amount of RAM that the build process can request for building. Its possible that a table that wide requires more RAM to process the build initially. For a test - you could make both values -1 so there is no limit - or make the Max RAM some acceptable value (under the total RAM on the machine). Hope that helps!Re: Error rendering tablewidget using sisenseJs
Hi Scooby0344, thanks for supplying the version of Sisense you are running on. Please switch back to sisense.js from sisense.v1.js. Does the page you are testing have an iframe by chance? If so, there is an issue with iframes and sisense.v1.js running on the same page on your current version of Sisense. Going back to your vanishing table widget issue - I wasn't able to replicate the issue you are seeing so far with similar code while running Sisense on Windows 8.2.1.10097 - I've attached the source code in case that is helpful. Please check to see if there is a script underlying the table widget and consider commenting it out and see if the issue persists. If the widget type happens to be a Table with Aggregation, consider updating the plugin to the latest version. If none of those suggestions work, I suggest you submit a ticket so the Sisense Support team can assist in troubleshooting. Hope that helps,
