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Republish icon is highlighted when no changes have been made to the dashboard

BeckyCrittenden
9 - Travel Pro
9 - Travel Pro

My dashboard icon for republishing is showing as highlighted. I click on it then click republish and close the dashboard. Immediately I go back into it and the republish icon is highlighted as if there are pending changes to republish, however no changes have been made. What would cause this to happen?

6 REPLIES 6

DRay
Community Team Leader
Community Team Leader

Hi @BeckyCrittenden,

Thank you for reaching out. Is that dashboard co-owned by anyone else?

David Raynor (DRay)

Hi @DRay 

No the other shared users are view only. 

DRay
Community Team Leader
Community Team Leader

Odd. I would open a support ticket. They will be able to dig in and find an answer faster than we can here.

David Raynor (DRay)

DRay
Community Team Leader
Community Team Leader

Hi @BeckyCrittenden,

Were you able to get connected with Support and figure out what is happening here?

David Raynor (DRay)

BeckyCrittenden
9 - Travel Pro
9 - Travel Pro

Hi @DRay I have a support case with Evgen pending our client to review/confirm. Thank you for following up!!!

DRay
Community Team Leader
Community Team Leader

Thank you for replying! 😀 I would love to hear what the solution is once they find one.

David Raynor (DRay)