Forum Discussion

Deepak-Stride's avatar
Deepak-Stride
Data Storage
04-30-2024

Iframe Embedded SDK not loading dashboard in Chrome but functioning in Incognito mode

We've encountered an issue with our Sisense integration with the Salesforce platform over the past few days. Specifically, the Sisense dashboard isn't loading correctly in the Chrome browser, althoug...
dashboards & reporting
Performance Help
Deepak-Stride's avatar
Deepak-Stride
Data Storage
05-02-2024

Thanks for your prompt response. 

I will disagree with your point regarding the cache issue in Salesforce. The integration was functioning correctly for two weeks prior to suddenly breaking.

I'm curious to know if there have been any recent changes to the embedded SDK settings by Sisense that could have triggered this problem.

I'm willing to open a support ticket to investigate and determine the root cause.

 

Deepak

  • DRay's avatar
    DRay
    Admin
    05-02-2024

    Are you using Sisense on-prem or in our cloud?