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07-16-2024 05:02 AM
Amazon SSL certificate authority needs to be updated at Sisense/Periscope in order to continue connecting our RDS-hosted database. Without this fix, Periscope is at risk of completely stopping working in August.
What is the Sisense plan to accommodate this?
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08-02-2024 08:35 AM
@DRay - I was able to follow up and resolve this issue. We completed this maintenance last week and sent out notification. So we should be good 🙌
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07-16-2024 10:01 AM - edited 07-16-2024 10:11 AM
Hey @ATP_JD - All CDT contacts should have received the first of three emails being sent out about a scheduled maintenance window on July 28th to rotate these certificates. I can see that you are listed as a contact, so I'm investigating why you did not receive this email. I will reach out directly to resolve this. Thanks!
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08-01-2024 02:02 PM
Hello @ATP_JD.
I'm following up to see if you were able to get this resolved. Can you let me know?
Thank you.
David Raynor (DRay)
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08-02-2024 08:35 AM
@DRay - I was able to follow up and resolve this issue. We completed this maintenance last week and sent out notification. So we should be good 🙌
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