It takes 5-10 seconds to load the Manage Cases page in the Support Portal. It takes even longer to open a specific case. A case can only be opened in the same window as the Manage Cases page. To go to another case requires going back to the Manage Cases page first and waiting for it to load again.
Please allow cases to be open in a new tab so that the Manage Cases page doesn't have to be reloaded so frequently, and many cases can be open and loaded concurrently rather than one at a time.
Thanks for considering.
