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Note: We are actively completing a knowledge migration process. This space will grow over the next few months as this work is completed.
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Knowledge Base Articles

Sisense Data Pipeline Best Practices

Sisense Data Pipeline Best Practices Architecturally, It is important to understand the role of Sisense in your use case and where it will fit best in your data architecture from a high-level perspective. Sisense is an excellent visualization tool th...

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Darwin by Sisense Team Member
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Integrating DataDog with Sisense Linux

Integrating DataDog with Sisense LinuxTL;DRThis article covers how to quickly integrate Datadog for monitoring Sisense deployed on Linux. What You’ll Learn:How to configure Datadog monitoring for Sisense Linux Use Cases For Applying What You Will Lea...

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HunterB by Sisense Team Member
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Logging and Monitoring in Sisense

Logging and Monitoring in Sisense TL;DR This article covers the basics of the logging and monitoring infrastructure in Sisense on Linux. What You’ll Learn What logging and monitoring information Sisense collects What tools Sisense uses How to access ...

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antonvolov by Sisense Team Member
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Resolving JVM Heap Errors During A Cube Build

Resolving JVM Heap Errors During A Cube Build Occasionally when building a cube, you may run into an “Out Of Memory Error: Java Heap Space” error, as seen below.The build logic runs inside a Java Virtual Machine, which utilizes heap space as temporar...

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HunterB by Sisense Team Member
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Report Manager: Most Common Troubleshooting Steps

Report Manager: Most Common Troubleshooting StepsSisense has gone through and collected the most commonly reported issues related to the Report Manager plugin. Save time and effort by reading through the most common Report Manager plugin troubleshoot...

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vladyslavk by Sisense Team Member
  • 190 Views
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EKS Kubernetes Version Upgrade

EKS Kubernetes Version Upgrade Below are steps on how to upgrade the Kubernetes version in AWS Kubernetes Service (EKS). First, ensure that the current version is compatible with the K8S version you will upgrade to. If not, upgrade the Sisense versio...

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OlegV by Sisense Team Member
  • 111 Views
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Setup SSL on Sisense (Linux version)

Setup SSL on Sisense (Linux version) The below procedure is to outline how to set up SSL on Sisense. Why do you want to set up SSL on Sisense? When you have SSL set up on your system you can access the Sisense platform through a secure HTTPS connecti...

vsolodkyi by Sisense Team Member
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Sisense Kubernetes Cluster Health Check

Sisense Kubernetes Cluster Health Check Check the pods status 1. Check if there are pods that are not in a Running or Competed state. kubectl get po -A -o wide | egrep -v 'Running|Completed' -A is used to get pods from all namespaces (Sisense is usua...

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antonvolov by Sisense Team Member
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Build Stability Improvements on Heavy Loaded Systems

Symptoms Relevant for Linux Below are a couple of select symptoms your system could be experiencing under a big load with simultaneous builds. Please note the list is not exhaustive: Build failures over random cubes or a couple of cubes that are bein...

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Oleg_S by Sisense Team Member
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Branding/White Labeling with Sisense

What is Branding? Branding or white-labeling is a way to alter the visual part of an application to match your application's visual style. Sisense provides a list of options for rebranding the visual style of GUI, emails, and so on. Sisense provides ...

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RabbitMQ authentication user fix on W2022.3+ version

Symptoms Starting from the W2022.3 version, Sisense uses a non-default authentication user while connecting from any microservices to Sisense RabbitMQ (Sisense.Broker service). In some cases, you may need to manually re-provision the RabbitMQ user. F...

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Oleg_S by Sisense Team Member
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How To Troubleshoot Build Failures (Linux OS)

HOW TO TROUBLESHOOT BUILD FAILURES (Linux OS)Building an ElastiCube imports the data from the data source(s) that have been added. The data is stored on the Sisense instance, where future dashboard queries will be run against it. You must build an El...

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Krutika by Sisense Team Member
  • 980 Views
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