Sisense Pulse allows you to stay on top of your most important KPIs across all your dashboards and your ElastiCube builds status.If you face any issues with Sisense Pulse, the first step is to identify if none of the alerts are working, or whether it...
To control RAM consumption in Windows you can use the Windows Resource Monitor, the Memory tab. For Linux check this article Resource Monitor can be accessed from Windows Task Manager:You will be interested in 2 graphics Used Physical Memory (RAM) an...
The method in which SSL (Secure Sockets Layer) is set up has changed in Sisense V7.2. The full reference documentation is located here where each step of setting up SSL is in V7.2 and later verisons is described.This post contains questions/symptoms ...
When troubleshooting complex issues in Sisense such as PDF export, widget not loading etc., it is sometimes necessary for our support team to obtain additional information about the network requests that are generated in your browser while an issue o...
When a build fails it's not always easy to identify the root cause of the failure. This post contains How-To troubleshoot your own build failure and popular build errors.You can search (Ctrl+F) this article for errors or search similar errors by buil...
SYMPTOMSWhen you build an ElastiCube, the build may fail and the build log file will show an "OutOf Memory" exception. at ElastiCube.ManagementService.Process.DataTransformationService.ExecuteCopyIntoV3(ActivityBase activitiBase, TrackingItemEvent r...
When trying to migrate a Sisense environment from one machine to another, the installation might fail, returning the error message "Your license has exceeded its user limit":The following steps will reset the number of installations performed by a us...
A C drive with very little or no free space can cause many issues, starting with ElastiCube build failure to service crashes, to make sure your Sisense installation runs smoothly you should make sure your C drive has sufficient free space.The biggest...
Just after a clean (new) install of Sisense or after an upgrade, you may in rare cases run into the following error on the Data Sources page within the Web ElastiCube Manager (ECM 2.0):Unable to reach the Sisense Server, please ensure you are connect...
IntroductionThis post will explain how to denormalize your ElastiCube schema in order to get faster query response in SiSense Web.Purpose/BenefitDenormalization of data is used to reduce the query response time in SiSense Web. It is most useful for l...
This article will describe the common errors that will lead to an empty dashboard (when it’s not supposed to be empty).Data Security:This is a way to define which users are allowed to see which records, for example in an international company you can...
During the install of Sisense, you may run into the following error: We're sorry, There was an error with your Sisense installationService 'W3SVC' (W3SVC) failed to start. Please restart your computer and try installing again.The W3SVC service is a W...
This page is meant to provide an initial reference for website loading issues.Topics:1. Page Doesn't Show Up2. No Dashboard Panel on Left Side of Analytics Page/Bottom of Analytics Page3. Queries are not Returning Data (Including Dashboards)1. Page D...
Sisense ElastiCube Server saves the last 10 build logs for each ElastiCube in the following directory:C:\ProgramData\Sisense\PrismServer\ElastiCubeProcessLogs When would I use this tool? In cases when you want to analyze a build log but Notepad++ jus...
In Sisense Version 7.2 and beyond, we replaced many components of the IIS web hosting with a NodeJS framework, as well as making many new structural changes to the software. This allowed us to categorize the key components of the application to categ...
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