Knowledge
Note: We are actively completing a knowledge migration process. This space will grow over the next few months as this work is completed.
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Knowledge Base Articles

How to configure an NFS shared mount

Introduction Multi-node(cluster) implementation of Sisense requires shared storage to be supplied externally for the solution to work. One of the options for the shared storage is NFS.This guide provides step-by-step instructions on how to configure ...

vsolodkyi by Sisense Team Member
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How to fix RHEL/CentOS 8 repository installation issue

There is a known issue that is planned to be fixed in the Sisense L2023.6+. If you install Sisense on CentOS or RHEL version >= 8 the old EPEL 7 repositories are used instead of EPEL 8To fix this issue:Locate in the installation folder and open in th...

vsolodkyi by Sisense Team Member
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Reading Multiple Excel Files into Sisense Data Model

Reading Multiple Excel Files into Sisense Data Model Introduction: If you are migrating from Windows to a Sisense Linux-hosted solution, on the Sisense Windows machine you may use an SFTP client that moves Excel files placed in a remote server's fold...

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Vicki19 by Sisense Team Member
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Sisense Application Logs

Sisense Application Logs The Sisense Support team typically uses the application log data to investigate outages, troubleshoot bugs, or analyze reported issues. Analyzing application logs can help the Support team determine the root cause of incident...

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Vicki19 by Sisense Team Member
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Setting up Docker Registry for Sisense Offline Installation

An offline, or air-gapped, Sisense environment provides higher security than online, connected environments. As the offline environment has no outside communication, the only method to install Sisense in this environment is by using removable media, ...

vsolodkyi by Sisense Team Member
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How to export snapshot file from Grafana

In case when it is not possible to share dashboard via https://snapshot.raintank.io/ (for example due to security policies) next flow could be used to export JSON of dashboard with required data included:Open required dashboard and set the time range...

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vsolodkyi by Sisense Team Member
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How to install new kernel or update existing one in Ubuntu

Some OS related issues could be fixed by installing a different Linux Kernel. In this article we will review how to install a new kernel and make it bootable by default.Installing a new kernelDisplay version of currently running Kernel: uname -r Exam...

vsolodkyi by Sisense Team Member
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Reverse Proxy with Nginx + SSL configuration

Reverse Proxy with Nginx + SSL configurationNginx Reverse proxy configurationStep 1. Nginx reverse proxy server set up In this example, we are using nginx, we can install it on the same device as Sisense. To install it runInstall nginx for Ubuntu/Deb...

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vsolodkyi by Sisense Team Member
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SSO Router Plugin Usage With Examples

SSO Router Plugin Usage With Examples SSO Router PlugIn Overview: The SSO Router plugin allows multiple SSO providers. The plugin works only with JWT SSO. Installation steps are described in the Single Sign-On (SSO) Router Technical details page here...

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vsolodkyi by Sisense Team Member
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Sisense Licensing issues

Sisense Licensing issues Sisense Licensing issues If you are having issues with your Sisense Environment and need help with the number of users on your license, there are a few steps you can take to ensure your license is current and up to date withi...

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iburiak by Sisense Team Member
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Advanced Configuration Control via API Calls

Advanced Configuration Control via API Calls Frequently, there are situations when a user is required to change some Sisense parameters when access is not available due to a wrong configuration, or it is required to automate switching of some configu...

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vsolodkyi by Sisense Team Member
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How to Reset Your License for Sisense Deployment

How to Reset Your License for Sisense Deployment Sisense is an application that requires a valid license to be used. Occasionally, there is a need to reset the license, for example when we want to change the license used and we do not have access to ...

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